Our recent family vacation at Barcelo Group turned out to be a major disappointment, primarily due to the resort's inability to accommodate our group appropriately. Despite meticulous planning for a long-awaited family gathering, the resort's arrangements left much to be desired.
First and foremost, upon arrival, we were shocked to discover that our group, consisting of small children and elderly members, had been allocated accommodations in different hotels within the resort. This separation made it challenging for us to spend quality time together, as we constantly had to navigate between hotels.
The frustration didn't end there. Despite making a reservation for dinner for our entire group of 11 people, the restaurant staff seated us at two separate tables upon our arrival. This glaring oversight was exacerbated by the fact that other large groups were comfortably seated together nearby. The lack of consideration for our reservation and the failure to accommodate our group in a single seating arrangement was deeply disappointing. The host's unhelpful demeanor and rudeness further soured our experience. Instead of offering assistance or attempting to rectify the situation, their attitude only served to exacerbate our frustration and disappointment.
In conclusion, our experience at Barcelo Group fell far short of our expectations for a family-friendly vacation destination.
自動翻訳