セレニティ オーセンティック グランピング トゥルム(Serenity Authentic Glamping Tulum)

Staff was hit or miss. Has some really great service and some not so great service. The beach was beautiful and also open to the public. They advertise a beach club of which they charge you to sit at which I thought was odd considering I was a guest. The beach restaurants closed a 5:30pm. The continental breakfast was subpar. I tried the Salmon and Mahi Mahi for dinner and both dishes were excellent! Perfectly cooked and full of flavor. The road noise and neighboring party that went to 1am wasn’t ideal but I guess that’s what the ear plugs were for. The tents were as expected. It did get pretty humid in there. Given the price I felt the exchange was fair and I’d definitely book again.

Alles wunderbar, ganz tolle Lage

We loved it! Very quiet you have your privacy easy acess to beach! Beach was beautiful, Food was delicious! Defenetly will be back with our kids!

They weren’t upfront about their cancellation policies. My unit had a dirty bathroom & the shower drain didn’t drain properly & smelled.

Nice tropical space. Will be better when all the area construction is finished.

I was only able to stay for one night, but I wish I could have stayed longer! The tent and grounds were GORGEOUS!! It was exactly what I needed for a quiet, relaxing stay. I could have laid in that hammock all day ＜3 I'll be back for sure!

Beautiful property for a no-frills kinda stay in nature. Camping without the bugs & fan! A/C works well and rooms are clean and very comfortable. Staff super friendly and accommodating. Two areas for improvement: Food could be better - mostly fried and unhealthy. Times are limited. I advise against the spa as the massage was poor quality. Save yourself some $ and get one on the beach! We would stay again!

There were at least 10 kids runnning around it was too noisy. Its suppsed to be a relaxing property. It wss not The hotel was full you could see the staff was overwhelmed at dinner time. The food is very boring

Food was terrible if you combined the breakfast lunch and dinner menu there’s maybe 15 items the pool was filled with kids who I’m sure where not stayin at the property the drinks at this place were horrible not one good bar tender the beach club is filled with locals