The hotel’s staff were very friendly and helpful. The hotel manager,Vincent was patiently listened and solved our questions. My husband and I stayed at the seventh floor and they’ve provided afternoon tea for the executive floor members. The executive lounge was super clean,quiet and comfortable. We really enjoyed the afternoon tea. If there is one thing I can suggest, I will strongly suggest to change the guest room carpet and update the hair dryer.
马可波罗酒店的前台以及其他工作人员的服务态度都非常温馨贴切。酒店经理,Vincent耐心的帮我们解决问题。八楼层的行政楼下午茶,点心虽然不多但很精致,很开心享受下午茶时光。酒店客房若能换新地毯以及吹风机,会是厦门最高级的酒店之一,因为它的地理位置优越,闹中取静,俯瞰湖景…….
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