Sofitel on Renmin Square Xi'an

這酒店網上放的圖片和親自去看的根本就不一樣 內設太爛了 破的是破 壞的是壞了 我付了944 還前台説是豪華間 小心一點 特別是外地人 衞生：😌 環境：😌 服務：😌 設施：😌

房間設施老舊還能理解，但確實第一次住服務這樣差的五星 1. 花錢升級了房間，含什麼下午茶，本來想着下午退房後直接拿着行李去，結果説退房當天不讓吃，離譜 2. 房間裏的mini bar東西都是收費的，沒有標識也沒有提醒，退房的時候才知道收錢

I had a wonderful experience at Xi'an Sofitel. The staff were very helpful and friendly. Andy, the concierge, was particularly helpful in arranging many of the activities and tours I wanted to do. Breakfast at Azure restaurant has many Western and Chinese options and I was very satisfied. I don't recommend going to the Japanese restaurant though, some of the food is good but it's way overpriced. The concierge has a very good command of the English language and many other staff are able to communicate in English. Especially if you are a foreigner, it will make your stay much more relaxing to be able to communicate in English. I also enjoyed the swimming pool and hot tub very much.

Komfortables Hotel unweit des muslimischen Marktes. Gutes Frühstück, zuvorkommendes Personal am Empfang und toller Concierge. Zimmer ausreichend groß und sehr gutes Bett. Ich buche sicherlich bei einem weiteren Besuch dieses Hotel.

We had a really pleasant stay there! Everything was clean and the service was great! We didn´t us any facilities like gym... The breakfast was outstanding!!! Definitely a reason to go there!! If you want to use the subway you have to walk for about 15 minutes!

酒店乾淨，泳池的水也很乾凈。唯一不足，26、7度氣温，房間冷氣沒開，有點悶熱

I have been in several hotels in xi'an, this hotel is one of the best, Perfect location for tourists, good surrounding, kind and helpful staff, clean, The breakfast was good enough, good swimming pool. Special thanks to Madam Sigrid who gave us an upgrade, thanks to the pool staff and to everyone there.

Brilliant hotel, the staff were very accommodating at a difficult time when many people were sick. Very clean, the room was great and the food fantastic.

A very pleasant stay , location central, easy check in and out. Very good breakfast