ザ ウェスティン ウィルミントン(The Westin Wilmington)

I ordered food and the lady at the dinner wrote a tip on the receipt without my permission ! Staff charged me twice for something I paid for. I’m Very upset about this. For 300 a night service was not what I expected. The front desk was very nice and tried to help me but the tip being written without my consent was very uncalled for !

It was a nice hotel on the riverfront easy to where we needed to be. It state it had a pool and it did not. Also only 1 elevator was working!

It is a clean hotel but pretty spartan for the money. The hotel staff checking me in was in no way welcoming, and apparently believes a smile requires too much effort. It is located in a nice part of town, but the hotel offers little in the way of amenities. I found it hard to believe that a hotel for which I paid $300 per night would charge for Wi-Fi (at $12.50 per day). I didn't expect any breakfast and was thus not disappointed on that. Not sure where else there is to stay in Wilmington, but I would search a lot harder next time.

The room was updated and very clean. They gave us plenty of towels. Truly enjoyed our stay and would definitely stay again.

One of the glass shower doors didn't slide properly ( informed the front desk on check out and they promised to look at it)

Nice hotel in a beautiful area. But neither the phone nor the TV in the room worked! Staff came to look and said that the TV functions hadn't worked for months. He said he fixed the phone but it still didn't work. Really disappointing for such a high end property.

Very disappointed with my 5 day stay. I will not be staying at this property anymore.

I LOVED my morning view!! I slept comfortable and woke up to an amazing sunrise.

The property is convenient and well appointed.