クオリティ イン ワシントン(Quality Inn Washington)

I extended my stay and by the time breakfast at 6 the ladies working the front desk already have me checked in and my key card prepared for me. They are so sweet. Any needs are met with due diligence. Always smiling and working great as a team to come up with ways to make the guests stay a happier more enjoyable experience.

The lady Ashley is so kind and answered all my questions. She helped me out when I needed it the most.

Breakfast was bad . Heating in room was not working properly. Shower has no pressure and it took 12 minutes to heat water which lasted 2 minutes

The hotel in general could use some updating but overall it was clean and bed was comfortable. Staff were wonderful to chat with.

Property was dirty, water stained carpeting in room and hallways, moldy smell in room, and back door to property did not lock defeating the card use to wnter bldg

This was absolutely the worst hotel we have stayed in! The room was disgusting! It was not cleaned at all before we checked in. The furniture and counters were speckled with ashes and dust, the beds dirty with what looked like tobacco flakes or black dirt and the other bed with blood stains, and the carpet was covered in broken plastic pieces, hair and dirt and debris. We complained immediately, but being parents weekend at nearby ECU, everything was sold out and it was already almost midnight. We asked for new sheets and the front desk attendant complied. When he came to the room he noted the extreme filthiness and apologized. He actually wiped down some of the counters himself. And he noted the account about the unclean state of the room. However, the manager never reached out or apologized. When we complained upon checkout, the manager gave an unsympathetic excuse, albeit true, and told us we had the choice to leave if we didn’t like it. Then he walked away and did not care. Absolutely the worst stay ever! We were caught in a tropical storm while there and water was coming in the window. The entire hotel is in disrepair and should be shut down for health code violations. Do not believe the reviews. It is a -10 out of 10 not a 7/8!!

The carpets were so gross you could not remove your shoes, they never gave fresh towels or collected trash. The entire hotel smelled bad and all my belongings smelled also, the cards never worked we would always have to go to the front desk the power went out in the middle of the night

The hotel Wasn’t the worse I’ve ever stayed but the constant smell of illegal substances and cigarettes was horrific…. It’s a non Smoking hotel but where everyone smokes goes right through the vents and into the rooms. My son literally got sick from the smell. If other hotels had availability I would have changed without question

They give a bogus story about the return of incidentals deposit. Took them over a month. Manager lies about it everytime you call. She suddenly closes the pool (that you paid for) at 10 am with another so obviously bogus tale about people throwing glass over the fence at night. Never again will I ever stay at Quality Inn