ザ ヴィル リゾート - カジノ(The Ville Resort - Casino)

I have stayed at the Ville quite a few times and have always loved it. I found this stay to be lacking. The staff were average the facilities were presented like they were on a budget. For $480 a night I would expect a couple of bottles of water in the room but sadly none. The Valet's were the worst did not go out of thier way at all to accommodate any requests.

Good hotel except Pool shuts early and very overpriced to stay here as getting older now

Good hotel, good menu and atmosphere Stay here for business regularly, it’s a welcome option rather than tired old Palmer St

the music was way to loud we could hear it from the 17th floor and all you could hear was doof doof doof when i rang and asked could they get it turned down a bit i was told NO so no was not happy with our stay

The Ville Resort is lovely, great for family... The pool area is fantastic. Hotel staff were average, hit and miss. You might get someone who is very helpful and friendly or quite the opposite. What I didn't like - Check in is from 2PM, we arrived at 3PM. Our room wasn't quite ready, we had to wait for at least 40mins or so until our room was available.

We experienced very poor room service for our in room dining which reception commented they had received complaints concerning this. Once I had checked out I received a phone call telling me that my debit card would not work and had to go back to reception where I found they were trying to bill someone else’s card so overall I would cross this hotel right off my list, never to try a stay there again.

We had an issue with a broken bed that took 2 nights to resolve. We also had to ask for towels every day. The restaurants, location, pool and facilities were top notch and would recommend. It’s a shame it took so long to fix/swap out the broken bed and No compensation was offered for the sleepless nights.

Very lovely resort staff very kind & helpful rooms comfortable & clean and a beautifully decorated view from our room stunning dining was very good.

The only thing I could really say was our dinner was not hot it was warm , it was only that we were tired that I didn’t send it back . But other than that everyone was friendly and beautiful