Espinas Palace Hotel Tehran

Kat Hizmetleri çok iyi çalışıyor, odam her gün çok güzel temizlendi, hepsine özellikle teşekkürler. Gece çatı katında yer alan Sky Lounge Restaurant’a uğramadan ve manzaranın tadını çıkartmadan dönmeyin, ancak rezervasyon yaptırmayı unutmayın yoksa yer bulamayabilirsiniz. Güler yüzlü ön büro çalışanları da size yardımcı olabilmek adına ellerinden geleni yapacaklardır emin olabilirsiniz. Otel konum olarak şehir merkezinin en kuzeyinde olduğu için her yere taksiyle ulaşım sağlayabiliyorsunuz. Otel önündeki sarı taksileri kullanacaksanız eğer öncesinde fiyat sorun ki sürpriz olmasın. Snapp uygulamasını kullanarak daha da uyguna taksi hizmeti alabilirsiniz.

Very very bad!服務員態度很差！被套起球！

酒店硬件算得上伊朗最好的了，餐飲也是絕對第一！但是服務水平真的衹能給一顆星:1 沒有主動幫忙拿行李的，門僮在門口聊天也不幫忙拿行李，2 前台服務員跟欠他錢似的馬着個臉也不曉得為啥子？？？ 3 叫的出租車不會英語讓門口應該是大堂經理幫忙説一下酒店地址 居然轉身就走了？？

Was good hotel with good service Not much familer with the trip.com Most of them could speak english

The hotel staffs are so rude and impolite location is very bad out of the city and hard to access to public transports breakfast is very limited and nothing at all I regret my stay there I booked for 7 nights but I give up my booking and moved to another hotel

酒店各方面都不錯，但是酒店的出租車太黑了，很不舒服。

Gave me a smoking room, even if I showed them my inhaler for asthma. The changed the room the second day, and the bathroom is leaking, making a dripping noise all night . Never again

It was my second experience in this hotel and it turned to the last one.in 2019 I traveled there it was good but the internet connection was so poor and I have got the most expensive and horrible Vip massage in this hotel.A few days ago I stayed for one night.It was a disaster.First of all, the lady in the reception was so rude did not explain anything.Nobody guide toward my room.I booked king size bed but gave me two separated beds.Then,I wanted to take a bath but it was full of hair from the las person.No slippers in the room ,I even asked for them but did not get any.The internet was horribly slow.The breakfast was too normal for a five star hotel.If you ask me,I would barely give 3 stars to this hotel.They only took care of the appearance of the hotel but only the beauty can not compromise the poor service and unprofessional staff .

It was a clean hotel . Only issue I had was the room