ホリデイ イン エクスプレス & スイーツ サマセット セントラル IHG ホテル(Holiday Inn Express & Suites Somerset Central)

Hotel was nice and clean. Good area with plenty of options to eat in the area. Breakfast was better than most hotels.

The address you show for this hotel is WRONG! We spent 45 minutes trying to find it. The manager said they have been trying to get you people to change it for years.

Someone forgot to turn the alarm off in the room next to us. It started beeping at 4:30 AM and continued for about an hour. They need to remember to tell the maids to make sure these are off when they clean the room.

The lobby was very clean and the breakfast was yummy! The staff was very friendly and helpful in my room was clean and comfortable.

The hotel was nice, but not the newest HIE&S I have stayed at. Only odd thing was the bathroom did not have a vent, so it was humid in the room most of the time. Staff were friendly.

Staff wasn’t very friendly but do their job. The hotel was very clean and comfortable.

Few things: 1. The ladies checking us in didn't seem to know much of what was going on or how to work the computer. I had to end up swiping my card multiple times, which for incidentals went through 3 times. Hoping they drop off soon. 2. The carpet smelled horribly like feet and created an aroma in the room. I dropped something on the floor and had to bend down to get it and got smacked full force with a horrible smell. 3. The guy with the mustache and hat was not even a little friendly. He had a mean look on his face and just kind of stared you down when you walked by. Not one word was ever spoken by him.

Gave us keys to room didn't work then went git fixed walked in stuff was in room so had to wait to get a room.....

Staff was helpful and very nice. Our room was clean and the bed very comfortable, and breakfast had enough selections to please most everyone. I would recommend this hotel to anyone.