Oriental Ginza Hotel Shenzhen

酒店設施一般，有點老。服務水平絕對達不到五星酒店的水平，門口站着那迎賓的倆男的跟**木頭人似的，看着客人拉行李進酒店出酒店從來不過問，就那麼看着。這酒店降星吧，四星三星都可以。

服務：入住太慢，20分鐘還沒辦完，指甲刀沒有，濕巾也沒有，打掃不補水，服務員不敲門就刷卡進屋 設施：床墊硬，浴室門從裏面鎖上從外面還能打開，房卡一天就失效了，插座離床遠，而且總開關關閉後無法充電

房間隔音效果很差，隔壁打呼嚕聽的一清二楚；房間整體設施老舊； 入住體驗非常差，入住辦理排隊等待時間接近20分鐘，那麼多人衹有一個口能辦； 退房開發票被告訴衹能等着前邊人辦完，也不問一下是從哪定的，在哪瞎等，我問過之後才問從哪定的説可以網上開票； 價格感覺跟設施、服務、體驗不匹配

The room’s fixtures and furniture are relatively old. TV not in HD. But overall acceptable.

不能再差了，洗個澡整個浴室都是水，還差點滑倒，漏的有點離譜，房間裏的設施陳舊，不值這個價。差評

Basically no air conditioning at all in guest room. Rather intolerable experience, but luckily it is not summer time now.

This trip only my wife and my 11yr old boy stayed. A room on a lower floor was first offered but condition therein was too lousy, floor carpet with stained marked and filthy. Since we had stayed in this hotel many times before when i used to be an Accor gold member, my wife has requested for another room on upper floors. Room was a lot better. Anyhow, the dinning place serving the breakfast was poor and with a much disappointing serve of buffet nothing like in the past. My wife's comment is she will never wish to stay in the da,r hotel.

簡直就是上個世紀的酒店，設施老舊破；互聯網信用這麼發達還學香港那一套收按金；真的，除了價格是五星酒店的價格，真不如快捷酒店如家漢庭；如果商務為客户訂酒店一定避雷，客户來住發現還要退按金，然後住進去設施這麼舊，你錢花了，生意也涼了。

The hotel is nice, clean and located in a good place to get easy transportation, staff on front desk are so good , so caring and very friendly. I really like it