Mondrian Seoul Itaewon

住了4日3晚。酒店設施大氣，有賽博feel。服務員態度很好，房間設計正常，望首爾塔、明洞。斜對面300米下面是地盤，不過玻璃隔音良好。我是開車自駕遊的，在前台登記車牌後之後幾天出入閘自動開啟，很方便，停車免費。

Feeling very disappointed at very beginning, when we arrived at hotel front desk around 14:40, a male receptionist without checking our name or the system telling me that they are fully booked, and checkin starts at 15:00, then when a Korean couple arrived they checked-in successfully, so I went to him, he said because they are member, and the attitude weren't good. So, I argued that I'm hotelier, so I know how system and procedure would be like, asking him without checking in Opera or their system and the room type booked, he already know there's no room? and in 10 minutes will be a room available? And why cannt he do the registration first? his attitude shows that he's being ******! This first impression was very bad! However the HSKP and call center service was very good, and deliver things we asked effeicently! Yet, the first impression ruined majority experience. 我们在办入住的时候遇到一个有****的韩国男生，我们到酒店是14：40左右，但是这个前台的男生连系统都没有查就告诉我们没有房，他们正常办理入住的时间是15：00，我自己作为在酒店工作的人看到这种很生气，因为本来是很理解同行的，就想着算了20分钟就不和他较劲了。但是转头一对韩国夫妇就办理了入住了，我就很生气，因为本身他的态度就很不好。我就气和他吵了一下，说流程不该是先看看有没有房，你都不知道我们订的什么房型，然后你告诉我十分钟后就能有房？这是想干嘛呢！ 后面的入住体验还可以，打电话让送东西的和清洁都还挺好的，但第一印象很不好！所以能不住还是尽量不住这家酒店。

服務還是很好的，房間也不錯，隔音是有點問題，不過我覺得最主要的不是房間與房間，而是窗外，朝南的也就是正門方向的馬路上的車聲很吵鬧，窗户隔音不好。早餐吃了一次，性價比不高，300多，沒啥吃的。

몬드리안은 일몰 맛집이였다며~ 시티뷰가 이렇게이쁜줄은 처음알았어요 체크인하면서 제가이름을 다르게 입력해서 오류가있었는데 잘 처리해주셨구요 객실이며 로비며 다 힙해요 ~ 실내수영장못한게 조아쉬워요^^ 헬스장 진짜좋아요 담에 꼭꼭 갈겁니다…헬.스.장.

벌써 두번이나 갔어요 가격도 착하고 시설도 좋아요 깔끔하고 세련되어서 맘에 들어요!! 친구랑도 가기 좋고 가족이랑도 갔는데 좋았어요

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