ハイアット プレイス シカゴ / シャンバーグ(Hyatt Place Chicago Schaumburg)

交通方便，服務態度好

This is the third year in a row that we have taken our high school cheer team to back to back competitions in the area. This year we needed to leave the hotel 15 minutes before breakfast was scheduled to start. The hotel manager made arrangements for breakfast to start an hour earlier to accomodate our group!! The staff, rooms, lobby, and breakfast were all amazing. We will stay again next year!!

This hotel is usually our first choice hotel to stay at for the last five years. We decided to stay at this hotel for five days when we normally stay for two to three days. Unfortunately, this hotel did not meet our expectations this time. We requested cleaning for two days straight, and they did not respond but left new towels with garbage bag expecting us to clean the hotel. The bed was not comfortable. I was very frustrated and disappointed. Our hotel room smelled funny and sewage. We will give another try next time we stay but sadly staying at this hotel did not make the long trip enjoyable.

I accidentally left a book I was reading and asked if they had found it. I was able to pick it up more than a week later. The staff went above and beyond in my stay as well as with my book issue. I sincerely appreciate it. They have a very comfortable bed and a fantastic free breakfast! Highly recommend this hotel.

The pool was too warm. The workout room doesn't have a TV and is too hot to really workout in. The breakfast was fine.

Very nice desk person at checkin. Big king rooms with seating area and desk area that was very nice. Everything worked well except the WiFi which was nonfunctional the 2 days we were there. The bed was comfy. The room was quiet. The shower was very good. The bathroom layout was such that the toilet was in a cramped area which was a bit weird. Sizeable refridgerator, but no microwave. Plenty of storage places. Limited number of open plugs.

This hotel has been my go to for day trips to the area, and it has always been a great balance of cost, convenience, and comfort. Accommodating staff and comprehensive amenities at a great location.