サンファン マリオット リゾート アンド ステラリス カジノ(San Juan Marriott Resort & Stellaris Casino)

Will never go back again got a Pent House Executive Suite and it had Roaches. That's enough said smh....

The experience was truly amazing. Everyone was exceptionally friendly and accommodating. From the moment we arrived the staff ensured we had a great time. The dining options were delicious and the pool area was cool with the option to access the beach.

Old installations. Expensive resort fees. The beach chair are damaged, outdated and Uncomfortable! However, very great location!

I was disappointed in the hotel. I had been there years ago and it was much better then. I did not receive the reserved kind bed, had warm not hot shower water, and the room was not ready at 4 despite arriving at 3. The rooms all face the elevators and housekeeping was talking loudly and slamming doors at an early hour. One day they simply didn’t clean our room and I had to negotiate a room cleaning because only discovered it when we returned at 530 and was told there is no more housekeeping after 5. Somehow they found someone when I said it’s unacceptable. I switched to a suite and it was not much better . While it did have a king bed , the sofa bed sheets where my brother in law slept were stained . While the hotel gave me small gesture credits the right thing to do was give one night free. Not the hotels fault but the Atlantic beach water was rough and the lifeguard called people out . While it wasn’t terrible it’s closer to a 3 star hotel than 5 stars IMO. Was disappointed overall. The ****** was fine .

My wife and I booked and confirmed a king bed. We came to learn there was a problem and they have 2 double beds only. They believed crediting a 700 dollar a night room 50 dollars made up for sleeping separately. The shower room temperature was warm not hot. Housekeeping didn’t clean our room and we had to negotiate a late room cleaning because they leave at 5. While not the worst, clearly not a 5 star facility . More like 3.

Very accommodating staff, extremely clean and comfortable room. Lovely pool and beach area. Food is mediocre and expensive but no more than other hotels in the area.

We arrived early but the room was ready luckily. The beach area was private and well maintained. ****** was interesting too. The room was very spacious and clean. All staff was helfpul and smiling. It was a great stay and I will come back for sure.

We have stayed here several times. We had a very big problem last year with the wrong room and so was expecting a lot more this year. We have been happy for the most part, but we had terrible trouble with the air conditioning. We froze for the first eight days of our trip. They finally fixed it on the ninth day.

We did not like how cold it was in the lobby and ******. The drinks and food were insanely priced.