This is a tough review for me to write. The people and staff were incredible and fantastic. But the property itself is in desperate need of an update. That's why this is hard. I wouldn't stay here again, though the staff were terrific. The room always felt cold...with stone floors and stone walls, it was hard to ever get warm. The hot water bottle and fireplace in the room helped, but some smoke got into our room each night from the fireplace, making it uncomfortable and our hair, gear and clothing smelled like smoke. The furnishings are old and outdated. The dining room is dark and not welcoming. The TV was always on, and loudly on, in the lounge and we found it distracting. Even when no one was there or during the dinner service, the TV was loud and interrupted our enjoyment. The food and service was fantastic. You can walk to the Dian Fossey campus from the property. Wifi is only in the common area.
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