サンドマン ホテル レベルストーク(Sandman Hotel Revelstoke)

They have two buildings and hips of rooms available. Service is not bad and food is good.

property was dated with some areas showing excess wear and the cleanliness could have been better. I had a room with 2 double beds where one bed was several inches shorer tha the other bed with a worn matress. The hotel pool and hot tub were not available due to repair and renovation. The hotel was quite expensive without amenities; definitely not worth the price!

Everything was super clean and room had good standard of supplies like tea, coffee, glasses soap etc. It has microwave and fridge, very rare. The only thing which I didn't like was painfully soft mattress which I had trouble sleeping on. In fact my friend slept on floor. Front office was very nice.

It was reasonably clean, and the room was spacious. The staff were very helpful. However…….we had paid for a unit with a kitchen - but the facilities that made up the ‘kitchen’ were way below what was expected. No toaster, no utensils to wash dishes, no oven. A portable hot plate was not trusted for use. When asked, the staff helpfully provided us a toaster and a washing up brush, but these were basics that should have been there. Bathroom tiny - could not shut the door if person sitting in the loo - have to sit first! The fridge was minute - and had no freezer or icebox - so we were able to use the staff fridge instead. No lift - lugging our bags and ski gear up to the first floor room was a killer. So….. won’t be back again.

Really grateful the manager toko the time to Email me about the pool closure ahead of time so that I was not disappointed on arrival.

I booked a room with one bed, got one with two beds. No pool or hot tub available, should have been on the website.

First room was occupied with other people. Second room bed was damaged and not typical queen size…very small.

Was given our first room, heater was not working, got into second room. Also minimal heat. When checking out we informed staff and they neglected to try and justify nor give a discount. Our nights were very cold with it being -30 outside

Thank u Mohsen for the warm welcoming, assistant, and indeed for the tickets to aqua place as curtsy from hotel to guests because of closed pool!