サーカス サーカス ホテル カジノ リノ アット ザ ロウ(Circus Circus Reno Hotel Casino at The Row)

Stayed for Hins Cheung concert and thought it’s acceptable. Book with ticketing agent to save resort fee would be cheaper.

I reserved 2 king size rooms through Trip.com. Upon arriving they only gave me one room till I brought to their attention reservation was for 2 rooms with 3 people. Rooms were in the Sky Tower which felt like a couple miles away from the ******s and outdoors. The shuttle was out of service so had to make the trek back and forth several times a day. Never saw the gym opened either and always warm to hot in the sky tower. So, upon accessing the rooms, noticed there were 2 medium size beds in each room instead of kings. When I called the front desk they said they ran out but told to return because had more on other floors. Mind you, the walk was horrendous and we were tired from our travels past midnight. After I refused to return several flights, walk a couple miles to the front desk and get in a lengthy line, told them to refund the difference which they comped me $60. Upon check out, they told me one of the eateries was not owned by them and couldn’t comp me. After explaining that I was never told I could only get comped by hotel owned eateries and demanding my full comp did they oblige. It was a stressful stay there.

Menginap disini hampir satu bulan, fasilitas oke, pelayanan baik. Namun perlu diperhatikan, saat anda memesan hotel, mungkin terlihat murah, tapi anda perlu membayar pajak tambahan di Hotel. Pemesanan melalui Trip.com tidak menyediakan pilihan penambahan sarapan. Jadi anda harus membayar terpisah.

The trolley service from the parking lot to hotel was out of service on Presidents' weekend 2023. One and half hour wait to check-in around 4pm!!! Only one out of six elevators was in service during our two days stay and we were on the 23rd floor; elevator wait times were 10-30 minutes!!! Our bathroom's shower head was leaking, but it was repaired in less than half an hour. A/C control unit was broken and never fixed during our stay, so night was kind of cool. No ventilation in the room, so the air feel kind of dry. Our room has a window with view, but it can not be opened. Our room is in good condition, but common hallway was old and outdated. Free ice from hallway ice maker; vending machine: $3.20 per bottled Coke (Please check your card transaction, so they don't double charge you.) Long lines at food court: 20 minutes wait to order.

Very central. Perfect if you’re there for the ******s. Clean and quiet rooms.

Great trip. But I specifically paid for a room with a king size bed and they tried giving me 2 queens and saying that my book, which specifically said king, was not guaranteed. That makes no sense and feel they need to nit give peoples rooms away.

My experience in hotel circus circus is fine. The lively atmosphere and entertainment show. Comfortable staying A fantastic choice for anyone looking to combine comfort with entertainment in their hotel stay.

Don't like not able to talk to person just a machine.Don't like checking in on a machine and checking out still not see anyone just leave the key in the room. Not paperwork to show our deposit is taken off the card. We will not be back. Our feeling it's taking job away from people. And not a very good feeling not knowing if you are in good standards with your card.