I really enjoyed this hotel. Located right along the costanera with a fantastic view of the fjord, you wake up in the morning and see the mountains glowing in the sunlight. My room was a very good size. The thing that stands out are the staff. Every one of them provides excellent customer service - recommending sights, restaurants, trips, and local services. Nicholas, the manager, sets the standard with a laser focus on providing guests with everything they need. Also, every staff member is fluent in English.
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