ザ・リーフ ココビーチ リゾート＆スパ - オプショナルオールインクルーシブ(The Reef Coco Beach Resort & Spa- Optional All Inclusive)

The all inclusive service is very good, however the buffet doesn’t have many options to choose from and the poolside bar only serves cocktails with less than 1% of alcohol in them.

The hotel is an older hotel. The location is great for access to the beach and walk around 5th Ave. The bartenders and the travel shop/scuba shop were great the hotel maintenance and front desk staff were not the best. We did have issues with our rooms and they were fixed eventually except the king room that we booked was not available and we had to share a double bed. Iit’s an older hotel with musty smells and stuck drawers. The pool closed early on a Saturday night (8pm) but the mariachi/karaoke can play until 11pm and the noise will carry into the room. The kelp on the beach is filled with sand fleas and we came home with over 100 sand flea bites between the 5 of us. The buffet was ok but not worth $45 per day per person.

Beautiful location, staff is friendly but hotel needs more amenities mattress are too firm not comfortable at all. My back is hurting from hard mattress. Not many options for food, food isn’t tasty at all. No room service available .

It was like a boutique resort, small, cosy and easy to walk around. We were upgraded to a suite which overlooked the pool and ocean, on the 3rd floor. Fabulous room, but the drain in the shower was so slow. We were there for just 2 nights and ate at the Italian restaurant the first night and paid extra for the Japanese. Both were very good. The buffet food looked average and our drinks we ordered at the buffet bar, instead of the swim up bar. Way better drinks! We had a much needed break and would go there again for just a few days.

Not the same property it used to be. We always went because it was small, and quiet. The beach isn’t very good. Food is mediocre. We’ve been going here for 12 years. Time to go somewhere new. Same small property, better amenities.

Liked the small size of the resort! The a**osphere was very refreshing. Staff were great! Downtown was easily accessible.

I wanted to love this hotel, check in was great, they gave us a welcome drink and allowed us to enjoy the property until our room was ready. Absolutely beautiful property. Here is where it went wrong, Immediate pull into asking for 90 mins of our time for an expensive timeshare that they try to push off as not one by bashing time shares. We did it for free massages and they failed to let us know we needed to book the day before. The manager “fixed” it by giving us an upgraded dinner to their Japanese restaurant, this included lobster. They are not changing the bed sheets, we can tell they are not fresh and there was stains. They have potential for mold because there is moisture in the rooms on the floors all day. Literally everything was moist no matter how cold we kept it. They need fans or something installed to fix this. Several times upon eating, dishes were not clean. Upon checkout, we were charged for our “upgraded” dinner because it wasn’t done properly by the timeshare lady. Instead of fixing it, he decided he wouldn’t honor it because “they are separate” I wanted to love this hotel. It’s a beautiful property on the perfect beach close to everything. It has potential to be great, just didn’t service well or really take care of their guest as they should have. I’m giving 3 starts for the property only and the bartenders.

I did like my stay at the Reef Coco The staff were very nice and professional. However the bedroom and bathroom were not very nice . The towels were too old.

We have been coming here for many years. At least 10 trips. Love the staff, especially Victor, Milton and Wilbert! Only complaint is we have never received a king bed even though we request one every year. Not a deal breaker because we love everything.