ヒルトン プラヤ デル カルメン アン オールインクルーシブ アダルト オンリー リゾート(Hilton Playa del Carmen)

Incroyable Emplacement exceptionnel, le personnel est très agréable et souriant . Les repas sont d’une qualité remarquable !

We went for our honeymoon!! We had a great time food and drinks were great as well as the service!! Definitely recommend!!

The resort was beautiful, and the staff were the best we have ever experienced! We will definitely go back.

We had a wonderful stay. The beach, ocean and pools were fantastic and the facilities and staff were lovely and friendly. We had an oceanfront view room which was large and comfortable with a large deck and comfortable king sized bed. The only thing we were not happy with was the food quality and dining choices. The breakfast buffet at Spice was good but Most of the dinner options were subpar and the only restaurant we thought had a quality dinner was the Mexican restaurant. We had paid for an all inclusive package but each restaurant kept trying to upsell wine and some restaurants were not included in the package. If the food options and quality improved, I would give a five star review.

Everything about the Hilton Playa del Carmen was wonderful. The room was huge and very comfortable. The service was outstanding and the food was excellent.

I recently had the opportunity to stay at the Hilton Playa del Carmen and wanted to share my thoughts on the experience. Overall, the resort offers a blend of positive attributes alongside areas that warrant improvement. 1. Staff Courtesy and Professionalism: The staff at Hilton Playa del Carmen exhibited commendable levels of kindness and professionalism throughout my stay. From the reception desk to the dining areas, their attentiveness and courteous demeanor contributed significantly to the overall guest experience. 2. Cleanliness and A**osphere: The resort maintained a generally clean and inviting a**osphere. However, upon my arrival, I encountered a concerning incident where I discovered a half-dead cockroach in my unit. While such occurrences can occasionally happen, they detract from the otherwise pleasant ambiance that the resort seeks to uphold. 3. Safety and First Aid Services: Regrettably, an incident occurred during my stay where my wife sustained a fall down the stairs, resulting in a deep skin laceration and bleeding. In times of emergency, prompt access to comprehensive first aid supplies and services is paramount. Despite seeking assistance at the concierge desk, we were disappointed to find that the available first aid kit contained only basic bandages. It is imperative for establishments of this caliber to equip themselves with adequate medical supplies to address unforeseen accidents effectively.

This property is really great! The different options of dinning and especially the 24hr inclusive food! Our services was so amazing including Ivette the housekeeper she was very attentive on anything we needed. And let’s not forget the people that made this a fun experience Jose Garcia, Miguel and Lennin!! They were super nice and made sure we had amazing service. I will definitely come again because those people made everything super enjoyable!! :)

Property was great. Easy to get around. Open chairs at the pool and beach were hard to find.

Overall the resort was.. Okay. The only thing my friends and I really enjoyed was the taco stand next to the pool. Which was totally hidden but super cute.. We were really disappointed that the resort closed down so early.. Everything closed by 11and if you went off resort to 5th Ave everything was INSANELY expensive. Overall I'll never return to this resort.