フェアモント ピッツバーグ(Fairmont Pittsburgh)

Very nice hotel. Great staff! Very clean and large rooms with lots of amenities!!

We had an excellent stay at Fairmont Pittsburgh. Checkin was a breeze and the staff there was super helpful. Mr. Connor made the checkin a breeze and was pleasant to work with him. The room and the hotel were great, and is very conveniently located to shops and restaurants. The hotel has a great parking facility with ample space in the parking garage. Would definitely stay here on our future visits to Pittsburgh.

Great location for theatre district and downtown Pittsburg in general. We stayed on the 23 floor which was quite musty smelling. Room was some what worn, but not overly. General room cleanliness could have been much better, the base of the desk, artwork and room mirror where very unclean. Hardest pillows know to mankind! To end on a positive note, great cocktails in the bar.

The room was spacious and exceptionally clean. The views of PNC were amazing and the hotel was within walking distance to many shops and restaurants. The hotel staff were very helpful in giving directions and making suggestions for dining and entertainment. By far this is the best hotel we have stayed at in Pittsburgh!.

Loved our stay! Clean and quiet! We loved the sauna and workout room! Chris is so friendly!

Everything was very good, I keen the attention of the restaurant, how they didn't attend us we asked for the menu and the waiter got upset and it was rude

We received horrible and subpar service in a few areas: 1 We arrived to the valet area and were addressed with a door opening, but no one took our bags from the trunk or offered a luggage cart. 2 We arrived to a clean room BUT had no ice bucket or refrigerator. We asked the front desk and they confirmed arrival of both, but one never arrived, even after a few hours. 3 On christmas eve, we requested room service, but returned to find a made up bed, neatly arranged our personal toiletries BUT they didnt replace clean glasses, bottled water at all, dirty bathroom floor, and no coffee kcups either. We received excellent areas in the following areas: 1 Front desk service on Steelers Saturday morning (young lady providing business office help was a Godsend 2. Valet service on leaving christmas day. I liked the location for seeing family in Pgh and especially the Steelers game, but I may consider another hotel if this email is not addressed seriously or not at all. I think this hotel has potential: beauty, location, name amd prestige, gym, spa, and bar HOWEVER there are other options. I would love to return if this feedback can somehow be used to improve the hotel service SO others do not have to experience this subpar quality.

Very nice accommodations, staff was cery friendly and helpful. Rooms were clean, nice views. Close walking to shops and restaurants. Very festive for the holidays. Valet team was great and helpful with directions, prompt with our vehicle and super friendly. Front desk ladies were also very helpful and nice. Will definitely stay here again.

This was one of the most amazing hotels I’ve stayed at! So clean, such friendly and attentive staff, and absolutely beautiful inside and out. I loved it and will definitely return.