ホテル ノースブリッジ(Hotel Northbridge)

Great service by all the staff. Even though we were probably a bit high maintenance, the staff all went out of their way for us. A pleasant stay..

Staff are friendly and welcoming. Room was in good order and the spa bath is huge! Would stay there again!

Nice and clean happy with my stay

Not what I was expecting for the price. Staff stayed on personal mobile call when I waited at check in desk. I was handed a well used small yellow paper envelope with the key card. The room was dirty with sanitary product wrappers on the floor. The room was filled with scuff marks, cracks on walls. The shower head was dribbling n spurting in all directions which suggested it needed replacing or a good clean. No bathroom or toilet bin only one open bin in main area. Sheets were stained in various places. Shower curtains were used to seperate the bathroom from sleeping area. Not ideal when you’ve booked a two bed room n not sharing with a partner/spouse. Check out no one at reception and didn’t answer my 3 phone calls. Just overall a very unpleasant and underwhelming stay.

Very comfortable beds , friendly staff Just needs to be undated, toilet door had bunch hole in it,

Staff were friendly and helpful. Rooms are very dated and in desperate need of an upgrade, size of the room was good though.

Staff were professional and very helpful including organising a taxi when required

Very run down and that was disappointing. The room was clean but stained and looked unclean with buildup of dirt in corners and grout etc. The bar closed very early so we couldn’t even get a bucket of ice for the room and there were no breakfast facilities at all. Would choose a 5 star hotel in the city on the terrace next time just for the amenities

Not a bad stay, but nothing really stands out. On the edge of residential area, so not very close to transportation or interesting attractions. Train (which was amazing!) was a half mile walk. It was quiet.