ヴィーパームスプリングス(The V Powered by Sonder)

モーテル 6 に泊まることもできます。 実際、モーテル 6 の方が優れています。 大げさな場所。古い設備で、あまりきれいではありません。真夜中に天井から大量の水漏れが発生しました。ある時点で 3 つの異なる水滴が落ちていて、荷物に水が落ちました。真夜中過ぎに部屋を変えなければならず、彼らは私たちに別の建物の部屋を割り当ててくれました。新しい部屋に着いたとき、コードが機能しませんでした!私はアプリでサービス担当者とチャットしましたが、彼らは以前に尋ねた情報を求めてゲームを続けました. 最後に、彼らは実際に助けてくれた人を送ったが、30分近くかかり、問題を解決できず、最終的に私に物理的な鍵をくれた.さらに悪いことに、アプリは私にエラーを出し続け、サービス担当者ともう一度会話を始めなければなりませんでした.ホテルの荒廃した状態とその背後にあるひどい技術について謝罪する代わりに（実際、敷地内に基本的に人員がいないこのようなホテルを作るつもりなら、あなたのアプリはもっと良いはずです）、彼らは言い続けました彼らは私がそのように感じたことを残念に思いました。いいえ、それは私の気持ちの問題ではありません。汚れた古いインストールとバグのあるアプリの問題です。少なくとも彼らが送ってくれた人は、私たちが新しい部屋の外で非常に長い時間を過ごした後、手が麻痺するまで役に立ちました. おまけ：新しい部屋の床にはシリコン潤滑剤があります。 本当に、絶対に避けてください。この場所は廃業に値する。

無料駐車場。

Very hard to find. Loud put 70 year old people upstairs over the bar and restaurant music blasting and 6 o’clock bang pots and pans in the kitchen you can hear everything even the cars driving by. Would not stay here again

They wanted to hold a deposit when i already virtually paid online. I paid extra to secure my reservation. Horrible service

The biggest issue was the hotel management company had changed 3 weeks before our trip and the original company (Sonder) told us the night we arrived that our hotel was cancelled. We went on to the actual hotel and the staff honored our original reservation and after a few other issues were discovered they upgraded us to a better room. We ended up really enjoying our time and would love to book there again with the V at Palm Springs!!

they cancelled our reservation weeks before our stay and however they are involved with the property we booked they should have contacted us immediately but waited weeks and we had to panic book another property

Everything it was good. We just have a lil problem with bathroom door. Cuz get stock when we want to close or open

Horrible horrible experience. I booked a reservation for Jan-Feb 2024 back in April 2023. A WEEK before I was supposed to check in, I get a text/email alert that my reservation has been canceled…a WEEK (where was I supposed to stay and how could I change all my flights, hotel, car rental last minute and still get good rates booking a YEAR in advance?! No assistance with rebooking me or comping me anywhere else either). Come to find out, they say the hotel “closed” yet I can go to the website and make a booking for a room RIGHT NOW (and all throughout the 10 days I was originally booked for). So I guess Sonder V just didn’t want *me* staying there - there are active reviews throughout the month of January and rooms can still be actively booked at this very moment (one of which is absolutely the one I booked that they canceled with no explanation other than that they are “closed” when they clearly aren’t). I canceled my flight and car rental and entire birthday vacation because of this.

This property was exactly what you paid for. We did have to switch rooms because of the smell of cigarette smoke in our first room. But our second room was more spacious and clean. It’s quiet and in a great location, near many shops and restaurants. Parking was available for an extra $15-$20 a night I believe. Staff was friendly and helpful.