ロード エルギン ホテル(Lord Elgin Hotel)

The room smelled bad. Kind of like a locker room would smell like or maybe like wet carpet. You get used to the smell after time but it's bothersome walking into your room after a long day and your initial reaction is to hold your breath.

非常滿意我認可

I had a great stay, staff were friendly and helpful. My flight to Ottawa was cancelled, rebooked, then severely delayed, so I didn’t check in until 2:30am. The front desk staff heard about my ordeal, and offered me a room upgrade to make my stay more comfortable. The hotel was very clean and the bed very comfortable. It is within walking distance to parliament hill, the national gallery, great restaurants and shopping. Would definitely stay here again.

It was a ok stay but we won’t come back in this hotel as we have experienced better ones in the downtown of Ottawa. Our first room was tiny and dark. We will thank the staff for changing our room.

Pool was closed and that was a surprise. No adjustment to the price because booking was through *******. Restaurant was understaffed for breakfast. No good parking options beside valet or at the civic centre

The Lord Elgin is a special place for true customer service. From Steve in valet to the folks at the front desk including Gloria who was training and the patient staff ensuring she was performing the tasks efficiently. Clean rooms, great shower and overall great experience. I'll be back.

The Elgin is a a great hotel in a great location. This is the third time I have stayed here and every visit has been excellent. I also love how close it is to the Canadian seat of government and city icons. Ottawa is a beautiful city.

We has a great stay at lord Elgin. Classic historic building in the heart of the action. Great location, short walk to all the awesome restaurants, parliament buildings, mall and church. Right where you want to be

Matresses and pillows are really inconfortable. The hotel need to invest on replacing them. Everything else w os fine.