ホリデイ イン エクスプレス ニュートン IHG ホテル(Holiday Inn Express & Suites Newton)

Some areas are under remodel, but the room was exceptional and the check in was easy. Front desk staff was very courteous.

Had a very comfortable stay here. They were doing construction and there were boxes in our room but one of the staff moved it.

The property was under construction when we stayed but they did their best to make sure the noise and mess was kept to a minimum. The staff was very friendly and helpful

Hotel was very outdated. The shower had water damage and pain was chipping all over the room. Not what I was expecting

It was nice ce and relaxing. Did find dirty fingernails on the bathroom floor but otherwise clean.

The property was being renovated and we were told that our room had already been renovated which was not true. The bathtub had mold and the bed had a huge dip in it from being completely worn out. The walls had been patched multiple times and were dingy

Renovations are well underway, which happens at hotels I get, but it is Thanksgiving morning and they were at it bright and early in the room directly above us. Scraping the floor and tile. Running wiring in the walls. Using saws and drills. I have video of it. The bathtub in our room didn’t look like it had been cleaned prior to our stay. Tv was broken. I think the part I’m upset with is that it’s not like they didn’t know which part of the hotel renovations were happening in the building, so why put us directly where it is happening?

The sheets and comforters were not clean in both rooms that we were put in. The bed was very uncomfortable and the springs were felt. Also evidence that the room was poorly prepared for the next visitors.

Although the carpet was nice, the bathroom was outdated the tub was stained. The shower curtain was disgusting. The toilet was dirty. There was a used tea bag or coffee, ground bag in the sink and trash in the trashcan. Also smelled like ****. And this is after they gave me the wrong room, keys to a wrong room, and had to move me because the previous people did not vacate the room. Really wish I would’ve taken photos.