ホリデイ イン エクスプレス ホテル & スイーツ マスコギー IHG ホテル(Holiday Inn Express & Suites Muskogee)

I was very pleased with my stay; staff was friendly; room was clean and I loved the showerhead!!!

All of the cloth items in the room (i.e. bedding, chair, carpet, etc.) was damp. We don't know if it was the humidity or what, but it was weird. We would've said something to the front desk worker, but they were coughing a lot (they mentioned having pneumonia?), and we think they were not sober on our late night arrival. Because of the potential for infection/dealing with someone under the influence, we decided to just deal with it, and sleep under damp covers since it was a safe place to sleep on our way home.

Shelby was extremely helpful and gave us the best service

The Manager Michelle was ruder than ever to me. Told me to go stay elsewhere & she Refused to help me.

The pool area smelled of too much chlorine and burned eyes. The oven was down at hotel and therefore very limited breakfast available. 0 protein, mostly carb loaded items, no fruits or other options, juice was out. No one at front desk to do full signout. Ended up leaving cards in box and hoping checkout was completed.

Date time desk clerk, she was very rude , but the rest of the staff was excellent

I was expecting a lot more being that it was Holiday Inn Express. I felt the property could have been a lot cleaner. The clerk at the front desk was nice and was able to give me a clean comforter and extra towels. The condition of the bathtub in my room was a shock also. If I would had to stay longer I would have went to another hotel.

Room 208 was right across from loud ice machine and dead bolt didn’t lock. Asked to move. No lotion or makeup remover in room.

The front desk had no staff for about 10 minutes so I had to wait to check in. I booked this hotel for the hot tub. The pool was cloudy and the hot tub was absolutely disgusting. Bed was comfy and room was clean.