I had a booking for 5 days and 4 nights. The checking was ok. As we went into the room it was not as clean as it was mentioned. The bathroom did not have hot water running and we had to complain about it. They fixed it the next morning. We had a booking with breakfast included in the hotel, But unfortunately, the staff was so rude and denied the breakfast. We showed them that we had the Itinerary xxxxxxxxx. The staff denied and we had to call ******* to get this resolved. ******* did confirm that the breakfast was included as we paid for it.
The next day we went again and the staff AGAIN DENIED FOR THE BREAKFAST. This was one of the worst experiences that I had at other hotels. I would highly recommend staying somewhere else. I had to do breakfast out of the hotel for the next 5 days. The experience was so bad I had to check out a day earlier to move out of the hotel and book another one. PLEASE STAY AWAY FROM SUCH HOTELS. 0 STARS FOR THE RUDE STAFF AND ***AGEMENT. STAY was on October 25 - 29, 2022 for the hotel staff referral Itinerary (xxxxxxxxxxx)
自動翻訳