ホテルオルテン(Hotel Olten)

Good location . Fast and easy to airport

I had booked hotel but when i reached there ther have cancel my booking there given anyone esle with higher price staff behavior was very bad ***ager name mr shoil but when we ask his name he said he name is rakeesh but actually name was shoil staff speaking very rudely to customer

My recent experience at Hotel Olten Mumbai (Andheri) left much to be desired. Upon arrival, I found the hotel reception to be lacking in politeness, setting an unfavorable tone for my stay. The location, situated in a rough and overly busy area, was not conducive to a peaceful environment, making it both crowded and noisy. A particularly disheartening incident occurred when the hotel refused check-in for a guest accompanying me, who happened to have a local ID from Mumbai. This refusal added an unexpected layer of inconvenience, compelling us to search for alternative accommodations after a long journey from London. What further concerned me was the apparent discrepancy in the hotel's rating. It became evident that Hotel Olten does not comply with local laws, raising questions about the accuracy of its given rating. Moreover, the uncomfortable encounter of being offered an escort just outside the reception area was both inappropriate and unwelcome. Given my background and interest in the hospitality industry, I find it necessary to dispute the current rating of Hotel Olten. The service provided during my stay fell short of meeting even the minimum standards expected of a 4-star or 3-star establishment. In essence, the experience resembled more of a basic lodging and boarding setup rather than a reputable hotel. Moving forward, I am committed to advocating for a reassessment of Hotel Olten's ratings based on the evident shortcomings in their service. It is my hope that this feedback prompts positive changes that align the hotel more closely with the expectations of discerning travelers.

It was an excellent experience. We would like to visit again here. Best hospitality. Thanks to the staff for cooperation. Availability of all the things we were in need was accessible.

Best hotel in Andheri. It's nearby andheri railway station and 10 min distance from airport.

The overall stay was superb. 25mins drive from the airport (Night), quiet (Back View), friendly staffs, facility was alright for business trip. The only disappointed thing was NO HAIR DRYER.

Not International standards...

The hotel was very clean, customer service was excellent too. U can get everything right outside. Very convenient location. I will definitely stay here whenever i visit Mumbai.