ホテル M マウント ポコノ(Hotel M Mount Pocono)

It was a nice and clean place to stay. The indoor pool was nice could definitely be a little warmer but was a wonderful stay.

From the front entrance door not working to the general state of disrepair, this hotel needs a lot of work. Room deadbolt wouldn’t latch without lifting up the door to align it. Garbage in the hallways, dinghy sheets and towels, nonexistent pillows. If I didn’t have two kids way passed their bedtime I would’ve eaten the room fee and gone elsewhere.

This hotel I stood at front desk for 15 minutes no one came to help us there was mouse traps bye front desk outside the sigh was all ripped up parking lot potholes the pictures online was another hotel ******* sold me insurance I had to go to another hotel had to pay more money ******* would not even give me a refund so I would not use them again also

Tv didnt work in room. Heating/cooling unit had broken grill with sharp plastice around it. Some outlets did not work. No front desk available from 2300-08hrs

I left after I got there. Back door entrance broken and anyone could enter off the street. The privacy drape on the window was broken and falling off and the man at the front desk was nasty! Sleep in your car you'd be better off!

The pictures are fake the place is totally a disgrace no free breakfast. Not even a coffee machine the place smells like high powered cleaner or something I think it’s really a front for low income housing

Totally agree with other reviewers that this place needs a major renovation, especially in the common areas. It’s likely that post-renovation room prices will be higher though. It’s the first time I’ve encountered a no refund policy after 15 minutes. One can only imagine why that policy was initiated. The room itself was ok, although I imagine the epoxy-painted concrete floors might be cold in the winter. I suppose they are easier to clean than carpeting.

This property was very run down, they give you a paper to sign that says no refunds after 15 minutes of check in. The carpet in the room was very worn and stained, stains on the ceiling. Shower whistled when it was on. Towels were holy and thin. TV service was awful. I've stayed in many hotels around the world and this was by far the worse place I've stayed. Not worth even the $120.00 per night that I paid.

The pictures don’t match the actual property air condition is sketchy no clocks and mediocre food in the area