ロイヤル タラッサ モナスティール(Royal Thalassa Monastir)

Excellent

酒店景色尚可，但是服務上有很多方面需要改進。泳池的租金需要單獨租借，特別不方便，周邊吃飯不方便，酒店自己的自助餐又各種要求，給顧客發了不同顏色的手繩，塑料死扣的不能摘下來，一直戴着很不方便，但是衹願意提供一次，不夠人性化。酒店設施比較陳舊，性價比一般

設施：一般 衞生：還行 服務：一般

Great place to visit, staff friendly and warm, perfect location, nice clean beach. Family friendly, awesome animation team (Sabina, Leo and Steve) kept us busy and entertained the kids. Super relaxing time, highly recommend visiting this hotel on your travels

Check-in was easy. They were very kind. We checked in at 1:40 pm and they said to go and get something to eat as the restaurant was due to close. We then went back to reception and checked into our room. This was all playing sailing and everybody was polite and helpful. Got to the rooms. We had booked Seaview and they were absolutely gorgeous immaculately clean and very large with amazing view of the ocean. Our maid was perfect in every way she made us little towel arts every day and always gave us a hug. Couldn’t ask for anyone better there’s a picture of her in my review. Let’s talk about food well the first three days the food was repetitive and cold. I like to sort this while I’m at resort because personally I could’ve checked out however the restaurant manager Saif couldn’t do enough to help us. He spoke to the chefs. He spoke with the top managers and the food, quality and temperature improved massively. I understand we were out of season. After he had sorted everything out, the food was really really nice, and I couldn’t fault the waiter Nizar ❤️ he went that extra mile, making sure we had drinks, topped up and knew exactly what we drank. It was my friends birthday while we were away. There’s pictures he decorated the table and made a real effort. Nothing was too much for Nizar. Bar staff Ala and Mohammed we’re absolutely amazing. They were really funny, too always had a smile on their face couldn’t fault them. The hotel itself is absolutely immaculate, the staff really do make this place and I would love to return when the season is in full swing. Being out of season, the pool was too cold to swimming in, but it was nice just to relax on a lounger Entertainment, staff, Sam and Torres made us laugh, and made us feel really really welcome The question is, would I return? Yes, if the price was right

The food is extremely poor it's cold the staff say you can place in micro wave. chicken and burgers served half cooked of hot plates pizza have been place out for eating half cooked doe still raw in middle rooms are old tiles are cracked in bathroom as well as sink been cracked 2 single beds pushed together some staff are great others are rude I would avoid at all cost

Where to start!!! All staff are amazing, Abdul from the shops, Allidan one of the bar guys, Farthy in the restaurant. All staff were super amazing, they would bend over backwards for you and they all genuinely care to give you the best holiday. The food was outstanding. The rooms were great and very clean. I would 100% recommend this hotel….. I will be back again. Thanks for such a wonderful holiday.

I had the best sleep in my life. The waiters were very good. A lot of funny interesting exercises during the day for example stretching and aqua gym super funny with steve and the whole animation team were super nice Leo ,momo,Julie and nino(chilitahh miss tunisia) .the The food was good. The beach was perfect.

The rooms are really clean and tidy. This is my first solo holiday and have found it easy to get on with others there is a good selection of food . The entertainment crew are fantastic never stop always on the go . Bar staff and waiters always there to help of you need anything. The reception staff were helpful and told me about the hotel and local areas.