Nice place with restaurant next door. Very convenient and easy to find. Very polite staff and easy check in experience. Staff interaction was phenomenal.
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David
2024年2月2日
The front desk staff is fantastic. The hotel has the trim level of a college dorm. Rooms are just a room. Very small. Tile floors. Noisy. Pillows are terrible. It got the job done, but I doubt I would pick this hotel brand again.
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Cynthia
2024年2月1日
This hotel is one of our favorite places to stay on our way to Orange Beach, Alabama. Room is always very clean, front desk workers are awesome and very friendly. Patio with fireplace is nice. Breakfast is always wonderful and lots of choices.
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Darrell
2024年1月30日
Over all the hotel was good. Just a couple of things annoyed us - the sheets did not fit the bed, corners kept slipping off, and the toilet seat was lose .
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Verified traveler
2024年1月1日
We had to switch rooms because none of the lights worked in our room, then in the new room the sheets were dirty, 4 people in one room but only gave us 2 towels (2 queen bed) and when we were going down to the lobby to check out someone had threw up (or something worse) in the elevator and no one bothered to clean it up they just put a wet floor sign next to it. After all that we chose to skip breakfast. We had never stay at a Tru hotel before and the atmosphere seemed nice but this location kinda ruied any furture stay at a Tru for us.
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Tammy
2024年1月1日
The stay here was pleasant however the only thing I had a problem with was the noise. It seems as though the hotel wasn't built with sound proof material. You can hear people in the hallway clearly from your room, I was on the third floor and all night I could hear the people above me walking around. Didn't get much sleep because of that.
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Gina
2023年12月30日
The 9-star rating was a big reason we booked but were disappointed to find a small room, sheets that kept coming off the bed, difficult-to-work remote, etc. nothing was bad but it was certainly less than expected.
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DeeAnn
2023年12月23日
Absolutely enjoyed our stay here. Activities for the kids in lobby. Good breakfast & SUPER CLEAN rooms
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Verified traveler
2024年2月1日
Rooms were tiny. Worker kept bumming cigarettes. Just a little too casual feeling.