The location is great and convenient to all the downtown happenings. The hotel staff were rude, unhelpful and to top it all off the air conditioning was out our entire stay. I asked to be moved to a different room to which the answer was no. Asked do they have fans for situations like this they said no. PLUS they charge my card twice for the room
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Sergey N
2021年12月15日
Good for business travelers! But parking is only valet for 40$! Expensive!
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Cheryl
2024年2月14日
A wonderful place to stay for any event at the Renasant Convention Center. Feel at ease with safe parking for your vehicle while you use the skyway to go to the convention center from the hotel. The restaurant and bar are also nice and convenient.
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autumn
2024年2月12日
Did not get the size room we booked. Pool was under construction, would have been nice to have prior knowledge before booking. The bathtub/shower had paint chipping off while using the shower. There was left over food from the previous guests in the nightstand and trash left under the chair from where it had not been cleaned properly.
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Diedre
2024年2月5日
Overall a good stay. The rooms were clean and spacious; the staff was friendly and helpful. It’s unfortunate that the workout facilities were closed for construction.
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MANATCHAYA
2024年2月4日
The hotel was great. The staff was very young. It was a busy weekend and they were being trained. The staff we worked with were GREAT but there were some just standing around every-time. On their phones. So you had both sides of spectrum.
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Kenneth Leon
2024年1月1日
The rooms were filthy and every time the furnace kicked in a horrible musty smell came from the vents. Carpet was filthy and stained.
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Mark
2023年12月4日
the restaurant took an hour in half to seat us for dinner. the guy at the front didn’t speak english and looked confused. we finally just ordered a pizza.
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Rachel
2023年12月3日
Loved our stay during St. Jude Marathon weekend! Staff was very accommodating for the event as far as luggage storage and valet service!