ビッグ サイプレス ロッジ(Big Cypress Lodge)

The staff were all so very friendly. The room was wonderfully decorated and the bathroom was spacious. The jetted tub was relaxing! I took advantage of the spa and got a massage. Was lovely. Only item that knocked it down on my end was the bed was not very comfortable... but that is my personal experience, others may find it just perfect.

This property is gorgeous. We loved the accommodations and would definitely stay again. However, be sure to call and speak to the actual hotel before your stay regarding facility hours. Due to incorrect website hours, and information provided but the hotel virtual assistant that texts guests for help throughout the stay, we were limited on being able to fully enjoy everything because we found out everything closed at 8pm for the winter. Had we known, we would have been able to plan better.

Nice good property Riom quiet and very clean. Loved the balcony and fireplace. The bathroom was clean and beautiful. Only thing lights could be dropped alittle bit

Phone did not work for entirety of two night stay. Beds worn out. Staff not very friendly. It’s a nice property but they seem to have a problem finding good help. Breakfast at Walhburger Wild was abysmal. Coffee provided was not worth drinking. No longer. 4 star hotel experience.

Loved the Cyprus Lodge unique and classy . Food was excellent at the roof top restaurant and Bar.

Checking in with “Tee”. What a wonderful person to welcome us. Our son and his girlfriend have the same birthday, Tee made it a Memphis experience for them. She got them dinner reservations at the lookout and made them feel special. As parents, we are grateful to Tee for being so kind.

3rd time staying at property. Something has changed with management of hotel. Front desk clerks, VERY RUDE and unprofessional. Immediately reported door lock broken to front desk. Chris-Bellman/Valet did a great job offering to look at door, since front desk said "you must not know how to use door". Chris confirmed the door latch clearly broken and notified maintenance to repair. This hotel is a great spot, but it now going down hill fast. The balcony had chicken bones and pizza crusts lying on deck. EXTREMELY DISAPPOINTED, this looks like the end of what was a great hotel. Ate at rooftop restaurant, the disappointing performance continued. Items on menu not available, expediting chef yelled out orders across restaurant to missing waitress, who was hiding in a dish storage area. Again, extremely disappointed from what was a great dinner location.

We had amazing experience. The only uncomfortable experience was The Vallet parking lost our car key and we had to wait outside up they resolving the problem. The Vallet parking guy was very nice and handled the whole situation very professional.

Big Cypress Lodge is essentially a resort! With multiple dining options (everything we had was delicious), a couple of entertainment options, and a shuttle that transports to/from the property, it’s definitely our spot of choice anytime we go to Memphis!