Holiday Inn Matamoros

The facilities need an upgrade, start with lighting and A/C also the elevators need a refresh. Some parts smell old, also the restaurant needs more variety. Consider it is almost the only lodging place and it receives people from different origins.

This is a very old hotel and while it looks nice from the outside, it is old and dirty on the inside. It is way past the renovation date and is in need of a full gut out Gym equipment is old and not functional, rooms furniture is damaged and overused with staining, carpets are dirty. Don’t stay here if you have other options.

The temperature in the building was not cool enough, we had a broken chair. The a/c in our room was also broken, we had to transfer to another room on our second day.

Lovely hotel, mattress was ok , very quiet, the food was amazing! They still want you to comply with mask but just refuse you will be ok !

The stay was very pleasant. The dining options were excellent.

Hotel staff was very friendly.. Rooms are very clean.

Everything was wonder except that I paid for breakfast extra and they told me that it was not showing in their system.

When I bought the tickets I was told the breakfast was included, then I asked the clerk hotel for my breakfast tickets he said that ******* did not make the reservation with the breakfast so I have to pay extra for my breakfast very desapointed with ******* about my reservation.

Property was super clean. Only thing I was that my key kept inactivating.