フェアフィールド・イン & スイート・マーチンズバーグ(Fairfield Inn & Suites Martinsburg)

このホテルの予約を4回試みました。trip.com ************ から予約したか、ホテルのメインのウェブサイトから予約したかは関係ありません。または ********* から予約したかは関係ありません。予約方法は関係ありません。チェックインのために到着する4時間以上前にホテルの確認を受け取ったという確認を受け取りました。すべて順調だと思いましたか？いいえ。滞在について他に何も受け取らず、フロントデスクのロビーに立つまで、ホテルが予約超過のため予約に対応できないことを知り、申し訳ないと言うこと以外に何もできませんでした。私がその地域に住んでいればそれでいいのですが。しかし、申し訳ないと言われるまでに1時間以上運転しなければなりませんでした。完全に受け入れられず、コミュニケーションが設定されていません。ホテルに着く前に通知を受け取っていれば、このレビューは肯定的なものになっていたでしょうし、これが複数回起こっていなければ。そして、私がすでに宿泊料金を支払っていなければ。私たちは今回の対応にかなり腹を立てているので、このホテルにはもうチャンスを与えません。

よかった、また来ますありがとう

an above average quick off the highway stop. Clean rooms, well done, better than average breakfast. checked in at night and the front desk woman was awesome.

Just a very average hotel, bathrooms not clean and run down, had to fight for my booked room (tried to give me a smaller room), carpet …

The hotel was very nice, staff couldn't have been more helpful or friendly. My only issue was the bathroom. There were random hairs in the shower and on the floor. The tub floor was slippery. Other than that, I would book about with Fairfield.

Great breakfast. Still need to clean showers because I had a nasty brown stain in my shower. Bed and room were clean.

On our way home from Florida. Great spot off of 81 . Plenty of dining options nearby Friendly staff. Breakfast at the hotel was very good. With a lot of options this is an excellent choice

It’s an old building that needs a lot of help on the inside. I couldn’t even get the door open to the room. The pool is dirty and many more things.

Room was exceptionally clean. Bed & pillows were comfortable. Breakfast was very good. Food offerings were scrambled eggs, hard boiled eggs, bacon, waffles & the usual bagels, bread & pastries. Coffee was very good both in the breakfast area & in room. Only complaint was check-in. I don't know how long I waited for someone to come to the desk but it definitely was a bit of a wait. Person who came out seemed to be in a hurry to get the check-in done. Wasn't rude, obviously wanted to get it done & overwith as quickly as possible. Check out was just the opposite.