Residence Inn Boston Marlborough

The property looks okay but the rooms are smelly and beat up. The pullout bed was broken. The room had a stench that wouldnt dissipate even after leaving the windows open. It needs real updating.

Property was convenient to my meeting. It was very noisy when checking in and many children running around the halls unaccompanied by adults causing a disturbance.

Overall not many complaints, rooms are spacious and clean. Facilities are nice n clean but breakfast has room for improvement. Good stay 👍.

We loved our spacious, 2 bedroom suite. The pull-out sofa was uncomfortable and could use updating, but both beds were very soft and relaxing. We were sad to see that the netting around the basketball area was torn up, but very much enjoyed using a grill for dinner one night. Parking was convenient with many exterior (but safely locked) doors to enter. We were excited about the indoor pool, but couldn't stay in long because it was just too cold - maybe the heater was broken or not in use for the summer? Front desk, housekeeping and the people who kept the breakfast area stocked were all kind and helpful. But the highlight for my daughter was making her own waffles each morning!

I have used the Residence Marriott in another location the past few nights. This one far supersedes the kindness and friendliness of staff and the cleanliness of the location

The property was located perfectly for me because of its proximity to a family member I was visiting. It’s directly across from a hockey arena so it would be perfect for anyone attending something there. Other than that there isn’t anything else close to it. The breakfast was decent, service was kept clean and that was nice. The staff put me on the bottom floor which I didn’t like and asked to be moved but she said she couldn’t accommodate me, I was there 9 days. All in all a decent place to stay.

Overall a decent experience but I think like a lot of places are understaffed so you don’t get your room made up every day and may have had a mouse in my room as well as 650 Monday morning the road crew was jackhammering on the highway next to the parking lot not the hotels. Fault though.

We had a suite in the hotel and had 7 nights there and it was fantastic. It had everything we needed. My only criticism would be the limited choice of breakfast and TV channels. None of the favourite channels were available, just mainly sports channels.

A very nice facility but the room service staff were really horrible. What a pity!