ダブルツリー バイ ヒルトン ラボック ユニバーシティ エリア(DoubleTree by Hilton Lubbock University Area)

You can hear all the noise happening around you. Not clean in the restrooms & hot water does not get hot and does not stay warm for long time. Never leave reviews but I will for this one. DONT WASTE YOUR MONEY HERE.

Customer service was great! Room was clean! The restaurant inside of the hotel is off the charts delicious!

Great location!!! rooms were very nice just needing a little more detailed cleaning found old food under bed skirts and a lot of dust beside fridge area. parking was horrible, but overall was a great stay.

Great experience overall. Comfy bed, quiet halls, friendly staff. The restaurant downstairs is also really good.

The bathroom floors in the corners were funky. You could hear every door open and close in the adjoining room. Some sort of texture could be felt on the bathroom sink counter. Wasn't clean.

We stayed 3 nights. The water never did get hot…it was warm at best. The rooms overlook the lobby and bar area… it was very loud and the bar is open until midnight. We did call the front desk for a remote the first night, and clean towels the second night and the clerk did respond very quickly…so that was a plus. The food was pretty good at the restaurant.

When we arrived, the front desk was empty. Another guest said it had been so for an hour. We left for a local bar. Upon returning, it took over an hour to check in. The first room assigned was already occupied. The second was on an upper floor next to the elevator after we requested a quiet room.

They Hostess was very kind and helpful. The rooms were very comfortable and clean. The only issue I had was the pool was freezing. Other that that, I enjoyed the stay

The hotel didnt have water starting at around 10pm. Was in the middle of a shower when this happen. Before the water stopped, the water got extremely hot and felt like it burned my skin and then stopped. Hotel claims it was the city having a water problem but we have family that we were visiting that live right up the road and they had no problems with water at all. Even the waitress at breakfast the next day didnt know anything about water problems. The tv in the room didnt match up with the remote and wouldnt work without remote. Was told they were short handed and couldnt send somebody up to look at it. Was told to unhook the tv for a few mins and replug to fix. This did not work. No resolution was offer to try to make the situation better. And they didnt care at check out the next morning. Just excuses.