ラクサス グランド ホテル(Luxus Grand Hotel)

酒店很乾凈，很好，洗衣服務又快，又好，也不貴。會再來。

服務：十分滿意， 環境：好

間違いなく 5 つ星ホテルではありません。家族で3泊しました。部屋はせいぜい2 *で大丈夫でした*残念ながら、最初に部屋にゴキブリがいたという多くの問題が発生しました。私はレセプションに通知し、マネージャーが私に連絡すると言われているビデオを見せました。 3日間の滞在中、誰も私に連絡しませんでした。衛生上の問題のために、私たちは皆病気になり、ジエラになりました。 2日目、私はそれについて尋ねたところ、誰かが連絡を取り合うと確信していましたが、誰もしませんでした.ランプには、一晩中鳴っているワイヤーが露出していました。それが変わっていたら、リネンは汚れていました。バスルームの備品が壊れていた。全体的に非常にがっかりしました。毎日新鮮なタオルを待たなければなりませんでした。問い合わせて30分以上待った後、プールエリアで利用できるタオルはありません タオルが乾いていると言われ、待たなければなりません。健康と安全がひどいので、家族にはここにとどまらないことをお勧めします。最も残念な点は、管理チームの誰も問題に対処するために連絡をとらなかったことです.すべての写真をアップロードします。

What a lovely surprise this place was. Super clean, great amenities, attentive staff, great breakfast choices. What a combination. Stayed three nights, easy walk to the historic sights I had room service one evening which was some of the best food I had in Pakistan - super delicious.

Had the pleasure to stay there for 1 night, originally booked it for 2 nights but had to cancel my stay due to family emergency had to rush back to Azad Kashmir. But I must say Bravo to the management and staff who were 10/10 especially Umar, Rehan, Numan, Kaleem and Nosheen. Breakfast was again one of the best Breakfast I've had, the gentleman who made an Omelette for me sorry didn't get your name, best Omelette I've had. Overall best location, absolutely amazing staff, if I was to visit Lahore in future will definitely booking same place.

Poor services For twin sharing room only one towel was placed One soap was placed for 3 days , never replaced On third day no new towel and even old one was removed No one was even able to solve yr problem A hotel located at prime location needs professional staff

The hotel was nice, the interior decor was commendable but the surroundings of this hotel specially the look outside the room window was awful, I’d not call it a 5 stars hotel it is 3 star for my standards. The hotel staff was well mannered but the rooms were very hot and the temperature settings was not adjustable to our liking, we had to complain about it many times but it was not sorted. On the last day i was shocked to see the mucky water coming into the toilet which put me off. The hotel had good parking space if you like. The complementary breakfast was delicious and out of hours room service food excellent. On the whole I liked staying there as it was close to sight seeing places but would say to expect it to be a ⭐️ ⭐️ ⭐️. On the whole this hotel is a bit too pricey for it’s standard

overall it was a good experience, pool was not temperature controlled cold water. indoor pool must be temperature controlled. very friendly staff specially shehzad at reception and Rehan. good and delicious breakfast, clean rooms and good services.

I stayed for two weeks was charged for a second person when I came in to the hotel. and the bathroom tiolet didnt flush stinked coming from the bathroom after cleaning it.