インペリアル リージェンシー スイーツ & ホテル クアラルンプール(Imperial Regency Suites & Hotel Kuala Lumpur)

Once step into the hotel, whole hotel felt like staying at sauna. Ventilation is terribly poor. The first night aircond was not working out, we have to change our room at around 11:30pm, settled down only at 12am midnight. The new room, toilet is not working out, called for service/maintenance, coming back the next day afternoon it was not fixed! We call again and no one came to us. There’s one housekeeper outside, we call him to ask for help. It was a bad experience there, the hotel is smelly and not comfortable. Won’t gonna come back anymore.

The staff is not friendly… need to wait for check in ,,, no sofa… no reception , since under renovation … even when check out , need to wait … so bad Extra … room full of mosquitoes … monorail sound worst , since dont have sound prove window , no food , toilet so small , it is consider budget hotel , but need to pay RM 277… it is my last stay here Avoid is better

The location was very strategic. Nearby restaurant, train station, shop, university malaya.

Reasonable price for a spacious and excellently clean room. The temporary reception counter was a a let down as it was located at a hidden area in one of the 2 tower of their hotel rooms

The room was spacious and the customer service also great. The shampoo and body wash also provided. As well as the toothbrush 🪥, sewing kit and other necessities. The room also has a mini refrigerator. The kettle and coffee/tea + creamer/sugar also there.

Ada jupe lipas. Spacious room w 3 bed. toiletries xbyk. iron ada best.xsoundproof sgt masih dgr mlm² org bising

It's located near midvalley shopping mall and it has 24hr check-in service

The hotel has complete facilities, the service staff has a very good attitude, and nothing was lost. But there is a language barrier, the body smell is strong, and there is a smell in the building

Checking in and out was smooth and staff was friendly. Deposit RM100 is required. Room was large but a bit outdated. However, bed was comfortable and had a good night sleep. That's all it matters. Parking is complimentary and ticket needs to be verified at the counter. The restaurant on ground floor, The Servery, serves tasty local food and prices are reasonable.