There were stunning views, especially from the infinity pool and picturesque gardens that surrounded the Mountbatten lodge but that for us, was where the positives of our stay ended. The hotel itself was beautifully constructed from the outside, but the rooms inside were dated as you could expect, within the main lodge. This place felt more like an old B&B, the door to our room was on the main corridor - so whenever people walked passed we heard everything - from the staff chatting to kids running up and down the hall shouting which was really off putting - especially at night (the bed was directly the other side of the door). The bathroom also felt unconsidered, it was twice the size of the bedroom but worn down around the edges, nowhere to store any toiletries - no shelves, cupboards to put a toothbrush for the stay so we had to put bags on the floor. Our fridge didn't work so we couldn't keep any water cold, and the bed was unsteady and mosquito nets torn and holey. It was a shame that our main staff member who dealt with us was the least friendly we had experienced in our whole trip. The team appeared to be quite frantic and panicky, finding it hard to prioritise and accommodate the people they had staying. We were suppose to have a cooking lesson which we booked for a certain time, but still were told to wait 15 mins in our room whilst they set up - an hour later they were ready for us. The "Sri Lankan cooking lesson" consisted of us watching the chef cut an onion and put some spices in a pan. We spent longer waiting then in the kitchen, which with all the flies around was probably a good thing! This experience didn't really marry up to the rest of the places we were staying in Sri Lanka, although the views and setting was absolutely beautiful!
自動翻訳