Conrad Jiuzhaigou

酒店所在位置很安靜，環境不錯，不被打擾，酒店內有很多蒲公英，給孩子們帶來了很多快樂，安排的房間位置很好，正對雪山景觀，酒店服務人員都很熱情，服務及時到位。

九寨康萊德酒店，如同詩中的桃花源，寧靜而深邃。在這裏，可以感受藏羌文化的現代詮釋，一邊遠眺如畫般的雪山風景，一邊享用下午茶或户外燒烤，盡享自然與文化的和諧交融。特別是值班經理Simon，一位温文爾雅的先生，用專業和熱情編織着一份又一份温馨與關懷。成為了我這旅途中一道獨特的風景，讓人流連忘返，期待再次與他相遇。

希爾頓旗下高端品牌，服務，裝修，衞生都非常棒，景色更不在話下，每個工作人員都非常熱情禮貌，有一個晚上還讓禮賓部兩位同事clark、allen幫忙到外面小賣部買東西，禮賓部的同事都很nice，還有jack。餐飲部的同事也很好。4天3晚時間過得太快了，以後再去九寨溝必訂康萊德

酒店雖然是睡覺的地方，但是也是一天的一半時間停留的地方，一定對整個旅行體驗有很大的調性影響，如果是帶娃，我會選擇一些能讓她們不那麼無聊的酒店 🌳環境介紹: 第二次住康萊德，第一次是在杭州，這次選擇九寨溝康萊德，也是因為它環境相對安靜獨立，而且有藏式風格，能看到雪山的飄窗和餐廳 🏠佈局/房型: 它是一棟一棟的別墅佈局，鉑金會員正常都會升級，但是這次沒升吧，反正前台沒有告知，畢竟不便宜，我問有沒有送小熊，前台説要套餐才能送，咱也不知道啥套餐，一般來説帶娃不給親子洗具就算了，還沒有一點點特殊的照顧，這個跟高端酒店的定位不太吻合 💁設施服務: 都會有擺渡車車接車送這個比較好，但是響應比較慢，我去吃飯房卡落房間了，打電話15分鐘才來…就很無語昂…還有我們房間的排水系統是有問題，水漫金山那種，洗澡間水會漏到房間，這個也是非常減分的地方，和這個定價級別的酒店不符 🏝周邊遊TIPS: 離九寨溝景區大約20分鐘車程，周圍也有魯能美麗滙可以吃東西

酒店環境優雅，錯落有致，服務周到熱情😊免費升級了房型，推窗可見雪山，贈送的漫步森林能量包方便、好吃！總體感覺很不錯👍

酒店位置很好，景色很棒。 酒店的前台接待很熱情。 早餐也很豐富，房屋的設施也很好。 離着九寨溝景區也不遠。

位置在九寨溝新開發的魯能酒店羣裏。康萊德和其他幾家不同的是這裏真的很安靜，房間都是獨棟裏面的。私密感非常好。房間看出去的風景也很美。 前台工作人員非常熱情和周到，提前聯繫我們安排了房間和入住水果。康萊德和希爾頓同屬一家，晚飯在希爾頓的麥餐廳吃的！真的超級超級超級無敵好吃服務也非常非常好。總體感覺都很不錯。

Memorable Stay. The facilities and the service are real 5 stars. The view is beautiful. And thank you Sofie for your great service!

The hotel is definitely my choice when I go to Jiuzhaigou again. Most staff, including the young guys who shuttled us between room and front desk/restaurant, were very friendly and helpful. Staff in the breakfast restaurant were all very nice and offered to help. The Concierge manager Jacky Zhang always replied to WeChat requests on a timely basis and made us feel most welcome when saw us in person. We stayed there for 4 nights and some staff recognized us and remembered our room number! They were all super friendly when we chatted with them. On the other hand, staff in the dinner restaurant 炙 are not too helpful or cheerful and need more training to improve the service. The hotel entrance was not always manned including when we arrived. More staff would be needed to ensure timely assistance for arriving guests. Our suite was spacious and at this time of the year could see a snow capped mountain outside the room's windows. The walk-in closet was a bit small relative to the size of the suite, but could accommodate one large open luggage and one small open one. The door of the washroom near the room's entrance was so heavy it was not possible to use that washroom. The nearby walk-in closet door was also super heavy, in any case, once our large luggage is open, that door became jammed by the luggage and could not be open, so we ended up using the entrance from the other side (the bedroom side). A cab ride to the scenic area took 20 minutes and some 42 Reminbi, that saved us the trouble of trying to find a car park at the scenic area where parking spaces were very limited. Many cabs also awaited tourists outside the scenic area when we were finished sight seeing for the day so there was no problem with getting back to the hotel. We dined at the hotel"s dinner restaurant twice and the food was alright though a bit on the high end according to mainland China's standard and for that yet to improve level of service. We were not offered a menu on the first day of buffet breakfast, but on subsequent days we were offered to choose additional items including different egg preparation, congees, noodles, etc. described in the menu. The breakfast restaurant was a bit small so tables were rather near one another, but we went at off peak hours so that was acceptable. There were enough varieties to keep us satisfied but must say not enough varieties for a 5-star hotel; in particular, there was only one type of salad leaf. The bath tub made a loud strange noise after use. We had to unplug from the electric socket to stop the intermitten loud wind blowing noise. That was reported to the front desk when we checked out, but somehow my communication in poor Putongua mixed with English terms was misunderstood by the front desk initially. All in all, I selected Jiuzhaigou Conrad after reviewing the choices carefully, and I still think this is probably the best choice for my needs. Will stay here again next time!