ゾエトリ ヴィラ ロランディ イスラ ムヘーレス カンクン オール インクルーシブ(Zoetry Villa Rolandi Isla Mujeres Cancun)

This was an absolutely beautiful hotel. From the boat ride to and from the island to the friendly staff we could not be more pleased. The room and hotel are immaculate. They are always cleaning. Sunset boat ride is beautiful and not to be missed. The food is delicious. We had excellent meals breakfast lunch and dinner. Sunset is great to watch from the pool. We can not wait to return.

Loved this place. Quaint, comfy, beautiful . Good outstanding. Workers are top notch . Definitely recommend

We loved this place! It is the best parts of all inclusive travel without the crowds, long walks to the water and generic food. We loved the small, quiet atmosphere, beautiful views, attentive staff and food beyond compare. It was also nice to be able to easily leave the resort and explore the island. We quickly realized though we would rather just stay at the resort! The golf carting was fun but downtown was very touristy and didn’t offer much of interest. Punta Sur was a fun stop as well as the little beaches along the way. Transfer to the hotel was perfect. We didn’t have to wait hours on a mega bus to get to Dreams and the boat was waiting for us when we got there. We had to take the ferry for our return but the front desk staff took care of everything so it was easy. We did the sunset cruise and it was a great little outing. Our only complaint was the birds who woke us up in the morning and tried to steal our sugar packages at breakfast but what can you do. Our rooms we totally fine, no issues. We brought our own wine and bought some at the grocery store in town. The house wine wasn’t great but not the worst I’ve had at an all inclusive. The food and service at both restaurants was the best resort food I’ve ever had. I hope we can go back someday!

El hotel tiene pocas habitaciones, lo que te da una sensación de exclusividad. Todas las habitaciones con vista al mar excepto las de planta baja con vista parcial. Las piscinas son excelentes muy limpias y tienen una con agua de mar e hidroterapia. Cena espectacular en “le mestisagge” de 7 tiempos, experiencia única en alta cocina. Atención excelente por parte del personal, destacan Saulo, Jorge, Carlos, Rocio, Orlando. De primer nivel comparado con una estancia que tuvimos en otro hotel 4 diamantes. No le doy 5 estrellas por sus instalaciones algo antiguas y su servicio en spa. Nos comentaron que próximamente lo remodelarán y SI queremos regresar a ver como queda.

Hugely disappointed Zoetry cancelled our dream vacation one month before arrival for renovations. We have been anticipating this vacation for months. Maybe planning renovations ahead and not booking those months would have spared us this disappointment.

Super tranquille, personnel très attentif, resto wow nourriture excellente. Hôtel vieillotte mais sera rénover cet été...mais très propre ...transport en bateau privée super si la température le permet...

We loved the Zoetry! It was our first time on Isla Mujeres and the Zoetry was beyond expectations. The staff was always very friendly and helpful and we booked a golf cart and snorkeling excursion through the front desk/concierge. The fine dining restaurant was very good both in ambiance and food quality. Our dining experiences for our entire stay was beyond expectations. The ceviche was our favorite and the guacamole was to die for. I heard they will be doing a renovation soon and I'm excited to come back to see the updated property.

We have stayed at many resorts in this area over the years, including another Zoetry, and wanted to experience a smaller resort without the constant wind this time. We had never been to Isla Mujeres before. We had reserved a car through Amstar to drive us to Dreams Vista to meet the Zoetry boat and all was on time. The 20 minute boat ride can be a little bumpy and challenging depending on the weather. The food was absolutely wonderful with so many excellent choices at all the meals. Saulo, manager of the Casa Rolandi, was very attentive and remembered our names and drink preferences. Dinner reservations at Le Metissage were never a problem and their many course dinners were excellent and creative. Sunset was visible from the property. Beach chairs were easily available and no one had to get up early to claim one. Kayaks were also available. We rented a golf cart from the hotel to explore the island one day. $115 US cash to the hotel. The drinks were first rate without the off-putting "popsicle" taste of many all inclusive resorts. The weathered exterior of the Casa Rolandi restaurant hanging over the water could use some visual repair and one of the pools was missing tiles, but overall it is a very lovely, well run small, quiet property with excellent food and staff. We hope to return.

Zoetry Villla Rolandi Isla Mueres ,Que bueno que lo van a remodelar , es urgente que lo hagan , y también que capaciten a su personal para un mejor servicio al huésped y a los socios UVC....estuvimos hospedados en un viaje familiar en Semana Santa y aunque la propiedad esta en una ubicación privilegiada deja mucho que desear la limpieza, los camastros sucios de excremento de pajaro seco y encima de eso te acomodan tu toalla al igual que al rededor de la piscina y no lo limpian, a las personas de la recepción les falta actitud y disposicion , Nunca nos había tocado en ningún hotel y menos en el de la cadena AmResort o World of Hyatt, que nos pusieran toallas en el baño viejas y deshilachadas , este hotel no cumple con los estándares de la cadena, llevamos años hospedándonos en diferentes resorts incluyendo Zoetry Paraiso de la Bonita y no nos habia tocado experimentar nada así, mis hijos tuvieron un problema con su jacuzzi y empezó a salir humo que se metio a la habitación y dejo un olor muy desgradable y las personas de recepción lo querían arreglar con unas fresas con chocolate y poniendo resistencia para cambiarlos de habitacion hasta que mi esposo pudo hablar con Abdiel quien muy atento y con mucho mas disposición de darnos soluciones y no excusas pudo cambiarlos de habitacion y al otro día el Sr. Ivan Santos Gerente del hotel muy atento y profesional fue a hablar con mi esposo y a ponerse a la orden. Afortunadamente tuvimos a unas grandes personas que le dieron a nuestra estancia momentos muy gratos que a nuestro criterio son los que sostienen el lugar con su excelente trabajo, servicio y atención como Saulo capitán del restauran Casa Rolandi, donde la comida esta muy rica y el se encargaba de hacer muy buenas recomendaciones , Jabbar siempre dispuesto y atento a todo lo que necesitamos al igual que Orlando el otro mesero que siempre estuvo muy atento y Jose Luis el encargado de socios UVC, quien igualmente fue muy atento y amable.....ojala y los conserven cuando cierren el hotel para remodelarlo porque tienen toda la disposición , y experiencia de como hacer muy bien su trabajo. No es suficiente que el restaurant tenga tan buena fama ,por su comida y las personalidades que lo visitan y pareciera que es a lo único que le apuestan .