Yupinglou Hotel

We are couple from Germany and Croatia and had an amazing stay at Yupinglou Hotel. We arrived on a very rainy and foggy day and were welcomed with warm ginger tea to warm us up. We were also allowed to check in early and could rest in our beautiful room with amazing view. Our personnel butler Xu Haizhong connected with us on WeChat so that we could communicate with him without being able to speak chinese and he was to our service 24/7. He send us a lot of useful information about the area and the weather forecast. Because of the jackets and umbrellas provided from the hotel we were able to explore huangshan despite heavy rain. When we came back we were welcomed again with ginger tea and beautiful personal gift from Xu Haizhong. The next morning we set our alarm clocks and Xu Haizhong guided us to a beautiful sunrise spot. Which we were able to enjoy without any other people around. A thing that is very rare in China. After that we had an amazing breakfast which prepared us for an amazing day with lot of sun, sea of clouds and breathtaking views. The location and the service of the hotel is the best on the mountain.

We had a wonderful time at Yupinglou Hotel. It is a very beautiful hotel. We enjoyed everything about our stay there. The hotel rooms are really beautiful and also very clean. The staff at the hotel are all very friendly and the service is excellent. We want to thank the staff very much for their great hospitality. They also gave us a lot of recommendations about hiking routes on the mountain, which is really helpful. We will never forget the wonderful time we had at Yupinglou hotel. If we will visit Huangshan again in the future, we will definitely choose Yupinglou Hotel again.

Yupinglou hotel was amazing over the mluntain. Many years ago historical place. Very nearest in Life trees. Hotel service was good, clean and briefcase is ok. But didn't accept washing machine in hotel. Because hotel is located over the beatiful mountains. hhh Thank you attention for me Mr Haizhong Xu. He is really friendly, we can understand using wechat translation. Always attend me. Thank you.

Fantastic location and services. The location is so convenient if you decide to stay the front section where most famous view points are. The food is great considering it is top of the mountain. The service man Jiahua Wang is very helpful and kind. He reminded us the weather changes in real time, so we were able to catch the rare rainbow and cloud sea. We were trapped in a view point by big rainstorm and just a phone call he arranged umbrella delivery.

Lovely hotel with all the basic necessities; amazing location on the mountain; friendly and helpful staff; a beautiful stay despite the rain. Buffet food was understandably pricey, but fresh salad was available which is not common around here. Overall, highly recommended.

Fantastic service and great views from the hotel. It was so peaceful on the mountains at sunrise and sunset! Would definitely recommend staying the night when visiting the area.

This hotel is without doubt the most special location I have ever stayed in! The staff is very friendly, even guided me to watch the sunrise after waking me up when the mist was gone. I walked the majority of the route and the surroundings around the hotel (like Lotus peak) are one of my favourites. Especially in the morning and late evening, when you can be there all by yourself. I would definitely recommend this hotel to everyone looking for a special experience

1. 在酒店裡還遇到一個所謂景區某領導，在用餐的地方，用領導的官腔問我們是不是住這裏的，好像我們犯了罪，要被警察帶走一樣！這位領導的照片已經拍了，需要的聯繫我，呵呵，這位好大的官威！如果不是工作人員過來解圍，我一定要求這位所謂領導給我們全家一個道歉！我們是來旅遊的，不是聽你訓斥的！你誰啊？酒店不是你家開的，酒店營業和你有關係嗎！別衹認識你自己的領導，誤了你的“前程”！你的眼裡衹有你的領導，但你的領導眼裡不是衹有你！氣的我不行！照片已拍，真想曝光你的照片，讓大家都來認識一下這位領導，以後遇到了務必對他點頭哈腰，否則官威伺候！ 2. 對比酒店服務還好，工作人員很熱情，基本酒店服務都有，有需求聯繫解決，但畢竟是山上的酒店，條件有限很正常，大家不要有太高的硬件要求就好，請理解那些挑夫的工作。 3. 由於樓層問題，為了照顧長者上下樓，前台給房間做了升級，從地下一樓的三人間改為地下四樓兩人間景觀房，雖然少了一張床，但因為沒有電梯，換了房間可以少爬樓梯了。 4. 管家微信會通知一些注意事項，不清楚的微信方便聯繫，也會發一些天氣預報，日出日落等訊息，比較細心。 5. 贈送的漢服沒有享受到，下山的時候聯繫客服，客服説需要我們入住時自己和前台説，説他們酒店前台説他們看不到這些訊息，這點不是很好！我的理解，我衹有説了，酒店前台難道才能看到漢服預訂？這個邏輯有點不理解！ 6. 衞生還可以，畢竟在山上，算是不容易了，但房間裏上一個住客喝過的茶葉空袋在茶葉盤中，沒有收，房間地毯的地上還有一個訂書釘在床邊靠牆位置，還是要注意點的。