Hotel is excellent except I am disappointed in the way the luhgage storage was handled. I checkrd out on Dec 23 and left my bG there for my return check in on Dec 26. Was told by receptionist & security that i have to pay for daily storage. I made the payment and there was no receipt provided. what is worst is the baggage storage jas no tah for reclaim. what if domeone accidentally takes away my bag which is a rimowa. after i insist on docrmentation i was given a hand written note to indicate my name. For a five star hotel you should be more professional in handling this ; charging returning customers for 3 nites to store a bag when i am returning? and mo receipt after i pay? and mo collection tah for security?
自動翻訳
Larry
2023年11月27日
Great Hotel, great location, the staff especially Julio was very helpful, and professional.
The Buffet breakfast is not very good, and service in tge restaurant is below average.
自動翻訳
ゲスト
2023年11月11日
Excelente ubicación, excelente atención, lo único que deben arreglar es el agua caliente! Excepto eso está todo muy bien!