The Nook Hotel Hangzhou

地理位置鬧中取靜 去哪裡都挺方便 房間很寬敞 我們訂的房間有個小陽台 房間設施很OK 那個泡茶的雙層壺 巨贊 200多大洋 立馬也入了一個 還有膠囊咖啡機 都是免費的 床很大很舒服 枕頭很多種 可以自己選擇 讓客服更換 浴缸真的太大太舒服了！服務也沒話説！酒店的知味小館味道真的比外面景區好太多了，價格也很實惠！以後來杭州就鎖定這家酒店 贊👍🏻

攜程訂單上找到這家酒店開始了我們的江南之行，因提前到達酒店，我們需要在大廳等待，首先發現Loby有很多免費茶點給客人享用，一杯咖啡➕小點緩解了客人旅途疲憊，且品質也不錯！特別想分享的是早餐，無論從營養搭配還是餐品擺盤、味道質感都在線，不亞於星級酒店，員工們的眼裡有客人；觀察很細心、主動問詢需求，服務非常周到細膩……我們一行的外籍朋友也非常滿足，也見到了很多其他外籍人士的身影，衹能説這家酒店具備了接待世界各國遊客的能力。這次旅行讓我們有了很多意外的驚喜收穫，酒店員工團隊培訓有素、氛圍感十足的餐廳美食，寬敞有質感的酒店房間，重點是價格很親民哦！性價比高！簡直就是一家隱藏在市區的藍鑽啊！一次很好的旅行體驗，贊👍值得推薦的酒店👍

五一假期帶小朋友遊玩，酒店位置離西湖景區不遠。由於當天到酒店比較晚，提早電話告知預留房間，並告知攜帶小朋友，前台幫忙升級成了家庭房，特別棒。酒店各類設施很新，下次出行會繼續考慮訂心隅。

酒店服務非常好，領班姐姐熱情細心！店內早餐很精緻，非常營養！知味小館也強推，連吃了2天，基本每一道菜都吃過，全無雷點！孩子説以後來杭州還要來心隅！

很有感覺的酒店，服務人員彬彬有禮，禮貌周到。大堂走進來就有一股很好聞的香味。門口幾百米就是3號線地鐵口。離天目裏也不遠，很好逛。房間中規中矩，被子床墊挺舒服的。一樓的知味小館意外的很好吃。整個是五一假期裏不擁擠放輕鬆的世外桃源。還會再來的！

超級棒的酒店，設計師酒店到底不一樣，非常滿意。每一個細節都很不錯，為這次旅行加分不少。這樣的酒店值得推薦，哪怕啥都不做，住着就很舒心

攜一家老小出行，很貼心的酒店，各方面服務都很好，有寶貝用品，值得一提的是酒店的餐飲，出品都超級贊，早餐下午茶還有自帶的餐廳，味道都超級贊，下次來杭州還會選這裏！

The service was great, the staff were nice and really did their best to assist. I would like to especially mention Yuan (not sure about the spelling) who attended to us when we arrived on our first night. she assisted with my questions even if we had to use a translator. I had so many problems at one time as it was our first night and she tried to patiently give me a solution or an answer. We got lost going to the hotel as we came by metro and the maps were not accurate enough to find it easily. We asked three people and the last one finally called the hotel to ask where it was. When we reaches the hotel, the one on duty was already waiting for us at the door. Just when we thought the tea time was over, as we were tired and hungry after all that searching, that’s when she brought a new batch of creme brulee and nicely designed yoghurt. I kid you not, that’s the best tasting yoghurt for me ever (I’ve tasted so many all these years from many different countries and brands). The breakfast had enough variety and good quality food. Rooms were clean and comfortable.

1，服務很好，前台客服都很熱情。2，房間衞生也算乾淨，衞生間區域燈光太暗了，東西掉了找起來有點費眼睛。3，所謂山景房，與山之間是隔了一條馬路的，但窗户隔音效果很好。4，窗簾遮光性差，上下都漏光，對與輕睡眠的人不太能接受 。5，設施簡單，尤其是吹風機風力太小