We had a group booking here. Out of 10 rooms we booked, for one of the room we lost the key card. They charged 1500 for that which made no sense. Even after requesting staff wasn't cooperating. This is the very first time we faced such issue, because ***y times key card get lost but no hotel ever charged us. Secondly, pool was very dirty. After ***y requests to clean it wasn't done upto the mark. Our takeaway was that pool is not at all maintained here.
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