ヴァイン ホテル(The Vine Hotel)

really great hotel！love the place！the service is so great and the breakfast is also delicious

Location was good as is just a 10 min walk to downtown. As a frequent traveler, I don't consider the hotel 5-star rated hotel. It's ok for a 4-star, but not 5. Doesn't meet a 5-star standard in several things. For example, if you are driving, parking is a little bit an hassle as you have to change from one building to another. Breakfast was good but not 5-star breakfast. Lack of warm breakfast dishes and pastries. Windows in the room not sound proof. Woke up severals times during night time as you could hear the noise from the Garbage truck. When you take a shower, leaks water towards the hand sink area. Pillows, not match a 5-star standard either. Was ok, but not great!

Location ways, very convenient. Room was somehow smaller than what it look like on the photos. Congratulations to the Marketing team. Windows need to be fixed. Too noisy from outside. Breakfast was good.

Good service breakfast

Beautiful property. Comfortable bed. Amazing bathtub & bathroom. It was difficult to navigate getting into the building from the parking garage & the elevators in parking garage felt scary/unsafe. Overall I would stay here again!

Thankfully I found the hotel parking and a very friendly hotel staff met me in the car park to help with luggage. That was very thoughtful as it is tricky to find your way to the hotel lift and across a courtyard to the hotel. The room was very nice and comfortable. Wasn't a big fan of the lava pebble floor in the bathroom area...hard on the feet. The breakfast options and food was amazing. Very friendly morning staff. The only disappoin**ent was the rooftop pool was closed - they gave a very limited voucher for a drink. I had a massage at the spa on a day it rained. The spa staff were not very friendly - the massage was just ok. The therapist had no personality and seemed to be just going through the motions until her time was up. The spa does not meet a 5 star hotel standard. The location is fantastic for walking to get anywhere for food, drinks, shopping, tours. Did not dine at the rooftop restaurant.

Outstanding property! The staff were always pleasant and helpful, the restaurant was 5 star all the way. It was perfectly located for all the main restaurants, shopping and attractions.

Rooms are large but nonfunctional - a large bathtub with no privacy does not make sense. One bathrobe was dirty or stained and should never have been delivered to the room. Breakfast was very good - front desk very helpful. The location is perfect.

The Vine is our go to hotel in Madeira. Comfortable, clean, modern and not too large. Situated in the center of Funchal, away from the 'hotel district' and an easy walk to parks, museums, bars, restaurants and the sea front. Infinity pool and bar on the roof along with a fine dining restaurant and 360 degree views of Funchal. A free to use Jacuzzi and steam room alongside the Spa, which has a range of unique Spa trea**ents, which are highly recommended. Top of the list has to be the staff. Nothing is too much trouble, they are friendly, knowledgeable and always welcoming.