Upon arrival to Double Tree Hilton we got our cards and cookies and went to park to the 2nd floor. Parking was tight and spots were filthy but it’s parking. Enjoyed our stay for the night till the next morning there was a leak coming from the building itself onto my truck and damaged the cabs paint. I tried to see if the residue could be washed off but it was thick and coated onto my truck. We addressed this with the Manager George and he just said it was water. We stayed only for one night, that damage does NOT come in a single night just being water. He only offered a 50$ off discount or to have the car wash next door try and “buff it out” to his words. The damage is so deep the car wash crew had to use a big buffer and polishing to get this out and took over an hour. The manager would not try and help us out and just wanted us to leave and very rude about it and shady. I will never stay at the Double Tree again even when I’ve been going here for the past 7 years. I am taking this to cooperate and they’ll take care of this.
自動翻訳
Ginnie
2024年2月12日
We had a wonderful stay as always! The staff is wonderful, the food is so fresh, the hotel is clean, beds are so comfy, parking is abundant and convenient, and the cookies are delicious!
自動翻訳
Emily
2024年2月2日
Hotel has reputation of car break-ins so there are signs all over saying park at own risk. The inside is nice. The person checking in at same time received the famous warm cookies. I was not.
自動翻訳
衛生対策
かなり清潔
4.4/5
清掃・消毒あり
宿泊者が変わる際に、消毒を実施
ホテル概要
開業:2020
客室数:87
旅先の様々な魅力を発見したいお客様に、ダブルツリー by ヒルトン・フラートンは最適です。ダブルツリー by ヒルトン・フラートンは、フラートンでも指折りの素晴らしい宿泊施設の内の一つです。