ヒルトン ガーデン イン フィンドリー(Hilton Garden Inn Findlay)

We found the hotel very clean. Our son was staying there also and had recommended it from a previous visit

We weren't there very long. Bed was a little too firm, so we didn't get a very good night sleep and the sofa bed was below the standards that we've seen at other hotels. The sofa bed was not made, and there was only a fitted sheet, a blanket and one pillow to use on the pull-out.

The subtle welcoming bar in the lobby was a nice surprise. The to go wine and beer options at the check in desk are very reasonably priced. Kids loved the opened concept lobby

The hotel & ppl who run the hotel were 100% awesome . Very nice helpful . General all around great staff. The only issues we had were the bed extremely hard . We had to go out & buy a soft mattress pad.

Smokers oasis was nice, land scaping was well kept. My only complaint is it's over priced, for what I paid at least breakfast should be included, and an error in booking caused me to pay for an additional day, which was costly.

Absolute worst customer service I’ve ever experienced. The night shift desk person was rude and ruined what should have been a wonderful evening with my family and life long friends, we will NEVER stay at a Hilton again if this is their idea of hospitality.

Room placement was above bar and restaurant while the establishment was not very busy

The hotel is very nice, staff was kind and there were several dining options nearby. Our room had a bit of a funky smell (sort of like feet), so that was a little bit annoying. The staff was very kind, however, they allowed parents of young children to drink alcohol and eat in the pool while the children were disrespectful of other guests. It would have been better if they had enforced their pool rules.

Make note that there is no continental breakfast in the morning. There’s a restaurant in the hotel and the listing does say “breakfast available “ instead of “breakfast included”. Another buyer beware situation. I was traveling with a large group of students so this impacted our circumstances, if I’d been traveling alone it wouldn’t have been as big of a deal. Hotel was clean, but not worth the money for our situation.