ベストウェスタン オヘア / エルク グローブ ホテル(Best Western OHare North/Elk Grove Hotel)

BUT NO SHOWER! Thanks to the shuttle dude to circle back for me at 10:45pm, and pm desk clerk for helping. Nice room, nice bed. Funky tv remote was sporadic. The water didn’t divert from the tub faucet to the shower head. Barely a dribble. I had no time to call maintenance as the front desk suggested when I alerted them. NO SHOWER! That’s a good 50% of the need for a hotel over a box in a field. The other is the bed. A bathroom, esp the shower! I’d like compensation!

酒店不錯。 位置離機場比較方便，有送機服務，但是要提前預約

with a restaurant within walking distance, the location is good and close to the airport. free shuttle to/from the airport is also a bonus.

Our room on the 3rd floor was clean and very acceptable. For the price we did not expect a 5 star hotel. It was an overnight stay between flights. We called the hotel when we got to baggage claim at the airport and we were directed to the correct pick up location. The shuttle arrived within 5 min of the estimated time. The shuttle van was well marked and the driver was friendly. We walked across the street to the hibachi buffet and it was decent. We then walked to the shell station convenience store for done snacks. There was a subway and Dunkin’ donuts in the building too. We were aware that the first morning shuttle was at 7 am which was too late to arrive comfortably for our 8:15 flight. We chose an Uber which was $22. We left the hotel at 6 am and the front desk offered for us to grab anything we needed from the breakfast area. We saw yogurt, cold cereal, bagels pastries and sliced bread. Also coffee. There may have been more things too! We grabbed a quick yogurt and a pastry.

The staff was great and I have nothing but positive things to say about them! However the amenities and services could be better. Things to know if staying here: 1) No fans in the bathroom 2) 1 microwave in the whole building (not individually in each room) 3) Book airport shuttles the day before 4) Free airport shuttle comes hourly and ends at 11pm local time (wait outside, not inside by the front desk as sometimes the driver drops off and pick up without going inside to check for waiting customers). 4) Donald E. Stephens convention center shuttle is free and is the second drop off after the airport drop off 5) Breakfast is usually 6:30-10am local time (3 hot items available: sausage, potatoes, and scrambled eggs) 6) No pool 7) Walking transit is difficult at this location and you will most likely bus, Uber or take a ride share service to get to and from here Hopefully this helps anybody looking at this location :)

Staff were amazing, so friendly and attentive to needs, breakfast was so good considering other hotels around the airport especially as they were more pricy. Excellent all round, thank you for a great stay.

They had us waiting for an hour and a half in 400° weather. When I called to schedule the shuttle no time table was given, so weren’t able to wait inside because we were scanning for the bus the whole time. Also heads up the shuttle doesn’t start till 7 am. So if you’re just trying to get a close-ish place to the airport for a quick turnaround it is utterly useless. You will have to get a $46 Uber to the airport. An amount you could have just spent to be closer or in a better hotel. Also my room didn’t have hand soap.

The first room wasn't in too bad of condition more or less the standard quality or slightly better for a hotel chain but the second could definitely use renovation. If they simply worked on their rooms some it would easily be a four out of five star place to stay. Staff were nice and for a big city I was really pleased with the way they treated me. Maybe the owner will eventually spend some money updating and fixing things. About fifteen to twenty min drive to the airport decent priced long term parking.

The breakfast was good and the service people were very nice and professional but the room were tiny, very little space, the stairs and corridors were dirty, and the elevator really needs to be changed.