コールズドン マナー ホテル アンド ゴルフ クラブ(Coulsdon Manor Hotel and Golf Club)

A lovely place to stay, from the welcome by Sandra & Sharon to the friendliness of Joseph & Mike the barmen, top hotel.

房間我們3人，很舒服，加床也才10鎊。晚餐選擇很多，有牛扒，味道也很好！服務nice。高爾夫18洞+租桿=31鎊，4:30一定天黑，4-4:30建議用綵球，不然找不到球的。

I was travelling on business with my business partner, we had a room each. This hotel is set in amazing grounds, with a lot of it looking out onto the golf course. There’s plenty of parking. The biggest issue with the hotel is that it is desperately in need of refurbishment - it looks like it was done in the 90’s and nothing since. It goes from small things like not enough sockets in the rooms to very low quality shower fittings. If you remove the picturesque location from this hotel then there’s very little going for it. We arrived at 14:50, with check-in at 15:00. We were told the rooms were not quite ready and so to sit in the bar for 10 mins; ok, fine, we were technically early. Once it hit 15:25, I think the barman could see me getting twitchy and so came and offered a free drink while we waited. Good idea, but maybe the reception should’ve done that when we arrived. Oh, the reason for the delay? The hotel was busy the day before. Wow. Breakfast was £9.99 per day if paid in advance, or £14.99 on the day, so we paid for our 2 days in advance. The cooked breakfast was decidedly average, with my business partner choosing cereal due to seemingly no vegetarian option. £9.99 for some Coco-Pops and a glass of orange juice. I had the cooked breakfast: sausages were bland, as were the beans. On checking out, I was told I needed to pay £14.99 for breakfast for day 2. I explained that we both paid in advance, but then made to wait while the receptionist checked.

I'd read the reviews so thought I knew what I was letting myself in for. Set in gorgeous grounds but needs a lot of money spending on it. Staff didn't ask upon check out how my stay was, which said it all really. Night lad was a waste of space, clearly didn't want to be there!

We arrived at hotel everything late in the afternoon everything was good the hotel room was lovely & bright. at 6pm i got into the shower ready for dinner to find there was no hot water from the shower or the basin, my husband phoned reception & he was told to leave the cold water running for a long time until it goes hot..!!! Really.!!! We waited 1hour & 10 mins...i got dressed went down to reception to be told there no maintenence on site aswell as no supervisor or manager in the hotel to come & talk to us We demanded a refund as the hotel charged my card as soon as we checked in. We were offered another room but by this point its now 7:30 (not showered ) and the hotel only serves food until 8:45pm. We demanded & refund we packed our bag & left the hotel...this was our weding anniversary weekend so we are really disappointed. The person on reception was appoletgetic & managed to cancel my pending payment.

This hotel might be a little bit old but it's a perfectly acceptable and a comfy place to stay. The staff are very friendly and the views over the golf course are lovely. We have stayed a number of times with work and I will certainly stay again.

Once we arrived to the hotel we have done check in which we was given a key for room 113. Once we open the room there was a couple sleeping that was waken up by the door opening. I returned to reception to report the incident, we was given room 317. Once we arrived to the room the room was freezing cold with the window half open, the bathroom was freezing cold with only towels for one person. As it was very late and being over tired due to travel we decided not to contact reception. Breakfast in the next morning was ok but coffee was almost called and hardly any bread left I have reported to reception all the fiasco but i was told if we wanted to have another coffee and to complain directly to there manager. This is a very poor service

Easy parking, great hotel, lovely buffet breakfast and all the staff are so friendly and helpful. Great stay

Historic property in lush green grounds Lots of character offsets the individual quirks of the rooms which is reflected in the prices A good option instead of budget hotels